Ratings based on 222 Verified Reviews

4.0 out of 5
60% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2024 on Hotels
5 out of 5
by A verified traveler from Lexington

Posted 10 Apr 2023
Gorgeous hotel in a quiet location, 2 minutes from the beach, friendly staff, on-site spa with great services... It's a little piece of heaven. The only thing I could see that might turn people off is the staff don't all speak English fluently, but as a French speaker myself, I found them to be very considerate and lovely. Definitely worth the price!
4 out of 5
by A verified traveler

Posted 27 Nov 2019 on Hotels
Nice hotel, restaurant below the expected level from a five star
Comment from Hotel Management
3 Jan 2020 by akoya, Hotel Management
bonjour, nous vous remercions d'avoir séjourné parmi nous et d'avoir apprécié la beauté de notre établissement. cordialement
5 out of 5
by A verified traveler

Posted 20 Oct 2019
Comment from Hotel Management
23 Oct 2019 by akoya hotel , Hotel Management
Bonjour, Toute l'équipe vous remercie d'avoir choisi notre établissement pour votre séjour. Nous serons ravis de vous accueillir lors d'un prochain séjour. cordialement
4 out of 5
by A verified traveler

Nice

Posted 12 Feb 2019 on Hotels
Easy to go to beach. Good snookering experience.
Comment from Hotel Management
15 Feb 2019 by Akoya Hotel & Spa Team, Hotel Management
Good day, Thank you for your comments. We hope to have the pleasure to welcome you again in our property. Best regards,
2 out of 5
by A verified traveler

Posted 6 Feb 2019
We spent our honey moon at this hotel and stayed for 3 nights. Definitely not a 5 star hotel. Upon our arrival no drinks or welcome cocktails were served to us while waiting for our room. We only had 2 free disposable coffee pods during our stay. Extra charge otherwise. The pillows in the room were filled with cotton balls, they were just so flat. The bed mattress was just okay but it felt like 2 twin beds next to each other. The patio outside the bedroom was dirty with bird poops and ants running. The view was beautiful, the property was well kept. The amenities were lacking and the main swimming pool is pretty shallow. The staff doesn’t speak English very well for a 5 star hotel. Worst part is the poor management. The manager was confrontational and accusatory when we told her that the cleaning staff disposed our hiking shoes that were kept in a bag next to the small garbage in our room. No compensation nor apologies were offerred even though the cleaning staff confirmed their mistake. Restaurant was also not clean with birds flying above the main buffet. Stay away!
Comment from Hotel Management
25 Feb 2019 by Akoya Hotel & Spa Team, Hotel Management
Good day, We are sorry to hear you faced some issues during your stay and that the former GM didn't take the appropriate actions. Despite our investigations, we, unfortunately, haven't found your hiking shoes and we are really sorry for that. We sincerely hope that we'll have another opportunity to welcome you again in our hotel and we'll upgrade you in one of our beautiful seaview rooms. We are looking forward in welcoming you again at Akoya Hotel..
3 out of 5
by A verified traveler

Posted 19 Jan 2019 on Hotels
Comment from Hotel Management
14 Feb 2019 by Akoya Hotel & Spa Team, Hotel Management
Hi, We hope to have the pleasure to welcome you back soon at Akoya. Best regards,
4 out of 5
by A verified traveler

Posted 20 Dec 2018 on Hotels
Comment from Hotel Management
6 Jan 2019 by L'Equipe de Akoya Hotel & Spa, Hotel Management
Bonjour, Nous espérons avoir le plaisir de vous accueillir, de nouveau, à notre établissement. Cordialement,
4 out of 5
by A verified traveler

Posted 18 Aug 2018 on Hotels
Hotel is new and nice, more a 4 star then a 5. Bedroom and common areas are clean and quite recent. Its next to the beach but not connected. Staff is not nice st all and barely undestands English, as everyone else on the island. Location is close to the more animated area of the island
Comment from Hotel Management
20 Aug 2018 by AKoya Hotel & Spa, Hotel Management
Good day, Many thanks for your comments. Since it's a French territory, the inhabitants are used to speak French.
4 out of 5
by A verified traveler

Week end at Akoya

Posted 4 Jul 2018 on Hotels
The room is spacious. Missing a shower wall in the bathroom. A beautiful garden and swimming pool with a nice view of thé sea.
Comment from Hotel Management
5 Jul 2018 by Akoya Hotel & Spa Team, Hotel Management
Good day, Many thanks for your comments. We are looking forward to welcome you, again, at Akoya Hotel & Spa. Best regards,
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