Ratings based on 214 Verified Reviews

3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Romsey

Posted 8 Sep 2024
Reasonable hotel in an old spa town. Not too far from the autoroute with free parking.
3 out of 5
by A verified traveler

Posted 30 Jan 2022 on Hotels
The room was small but the problem with the heat, plus the restaurant was closed however the swimming pool was an extra plus and all the restaurants in the village was closed because of the season. It was a good location for visiting the region.
3 out of 5
by A verified traveler

A bit faded!

Posted 2 Oct 2021 on Hotels
The staff were very helpful and courteous. The room was small but ok. The bathroom was small and a bit worn, e.g. signs of mould in the shower. Sometimes we didn’t have enough towels. One night the bed hadn’t been properly made, just the cover pulled over to make it look good but when the cover was pulled back the sheets underneath hadn’t been touched. The food was ok but a bit over priced I felt. An excellent breakfast though. It was an ok stay but, like the rest of Saint Nectaire, it felt a bit faded overall.
3 out of 5
by A verified traveler

Road closed restaurant closed not a good stay

Posted 17 Sep 2021 on Hotels
Chaotic arrival. The road was closed from Mount Dore to the hotel we spent HOURS driving around trying to find a way there. The restaurant was closed everything was closed. The restaurant that they sent us too was FULL. (Luckily they too pity on us as we had had such a bad journey there and there was nowhere else open. Hotel has a faded grandeur. The rooms feel like Basic IBIS room dropped into this glorious old mansion type hotel It was surreal. Thank heavens for the kind people at the restaurant. The one night would have been a complete disaster. It was not a good stay and although the Auvergne was beautiful. It was o so tricky to get to the hotel I wish we had been warned of the road closure and there was no no clear deviation route provided. We wandered around in and out of shops and other hotels in. ont Dore until we found someone to help us get there. No would not return
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2019
4 out of 5
by Bram

Lovely old school hotel

Posted 20 Jun 2017 on Hotels
Overall this is a nice, old school hotel. Some parts might benefit from a renovation, but everything is in a good state. Two swimming pools are good. The only downside is that the receptionist was getting a bit angry when I asked some extra questions.
4 out of 5
by Michael from Buckinghamshire

Good location for a short stay

Posted 29 Aug 2015 on Hotels
Comfortable stay, ideal for a one-night journey-break. The room was 'compact' and we might have wanted more space for a longer stay, though the relatively lower cost than e.g. a city hotel perhaps reflects this. Otherwise, staff very courteous and helpful, food good both for evening dinner and breakfast.
5 out of 5
by A verified traveler

Enjoyable stay, especially after long business day

Posted 6 Jun 2015 on Hotels
The hotel appears to provide nice amenities, although I did not used the pool nor exercise room, as the schedule was tight. But the offer at the restaurant was great, both at breakfast and dinner (need to reserve for dinner, so they can balance the load). I was surprised at how crowded was the - large - restaurant room. Obviously the locals enjoy the place (always a good sign when it comes to pick a place in an unfamiliar area).
5 out of 5
by A verified traveler

nice hotel in lovely village

Posted 26 Aug 2014 on Hotels
Very nice hotel in lovely village
5 out of 5
by SL from Midlands

Stunning food, no aircon in room

Posted 9 Aug 2014 on Hotels
The hotel has been and still is being substantially renovated with a new indoor, very small, pool being constructed on the ground floor within a "wellness" type setting to go along with treatments. This is not yet finished. The room we had was sufficient for our needs but did not have any air conditioning. Don't be put off though, the window opened and there was very little traffic noise. We had dinner in the restaurant and were, quite frankly, stunned at the quality of the food. Well worth the money.