Ratings based on 78 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Great accommodation,beautiful views, staff poor!
Posted 21 Jul 2024 on HotelsGreat accommodation, staff were quite unprofessional. Answering the phone whilst I was checking out, didn’t give me a receipt vos too busy on the phone whilst checking me out. Didn’t even say thank you of goodbye. When my husband checked in the reception staff had an argument with each other in front of him!
by A verified traveler
Posted 19 Jul 2024
Top notch property. The surroundings are absolutely beautiful. The restaurant at the property serves a set course meal worth of a Michelin star. Rooms are huge and very confortable. Unfortunately check in is at 5 pm and check out at 10. Pool does not open until 1 pm and closes at 7 pm so you need to stay at least 2 nights if you want to use it.
by A verified traveler from South San Francisco
Posted 18 Jul 2024
None of the amenities listed were actually available, we had 2 bathrooms but 1 didn’t even have a sink for people to wash their hands so the kids were in our restroom whenever they needed to use the toilet, no AC when above 31C and poor room air circulation. Staff were also fairly rude.
by A verified traveler
Posted 6 Jul 2024
by A verified traveler
Posted 5 Jul 2024
by A verified traveler
Posted 23 Jun 2024 on Hotels
The hotel is gorgeous! The view is amazing, the rooms are big and very confortable. Luxury and modern, a real treat! A great place to see the Park and all its activities. The 2-bedroom appartement had everything we needed! Awesome example.
by A verified traveler
Lovely hotel
Posted 9 Jun 2024 on HotelsThe hotel was very nice. The room just felt very claustrophobic with no windows. It had a door but that couldnt be left open or seen from the bed.
by A verified traveler
Posted 25 May 2024
Amazing resort, will come back again
