Ratings based on 882 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
4 Oct 2024 by Clémence, Hotel Management
Cher client,Au vue de votre note nous avons cru comprendre que notre établissement ne correspond pas à vos critères et nous en sommes désolés. Bien à vous,ClémenceLa réception
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Clémence, Hotel Management
Cher client,Au vu de votre note, nous avons cru comprendre que votre séjour ne vous a pas donné entière satisfaction et nous en sommes désolés.Bien à vous,La réception
by A verified traveler
Posted 24 Aug 2024
The hotel was nice and it is within a walkable distance from the old town. It is near the beach and various restaurants l. The staff was friendly and hotel was clean. The only problem is that the hotel says it offers parking. When we arrived there, the hotel staff said the parking is full. When i told her that it listed on the website offers parking and her response is “it is always full in August!” If that is the case, don’t bother to say it is available.
Comment from Hotel Management
25 Aug 2024 by Clémence, Hotel Management
Cher client,Nous sommes ravis que vous ayez passé un agréable séjour dans notre établissement. Concernant le parking , celui ci doit-être réservé à l’avance. Cette mention est précisée sur l’ensemble des sites de réservation mais, elle n’est pas forcément mise en évidence. Au plaisir de vous revoir à St. Malo ! La réception
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Clémence, Hotel Management
Cher client,Nous vous remercions pour cette excellente notation ! Au plaisir de vous ré-accueillir très prochainementla réception
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Clémence, Hotel Management
Cher client,Nous vous remercions pour cette excellente notation ! Au plaisir de vous ré-accueillir très prochainementla réception
by A verified traveler
Posted 19 Aug 2024
Clean and comfortable, really nice breakfast
Comment from Hotel Management
25 Aug 2024 by Clemence, Hotel Management
Cher client,Nous vous remercions pour votre commentaire et sommes ravis que vous ayez apprécié votre séjour dans notre établissement. La réception
by A verified traveler
Posted 7 Aug 2024 on Hotels
Staff is nice and polite. Room is clean and comfortable.
Comment from Hotel Management
25 Aug 2024 by Clémence, Hotel Management
Cher client,Nous vous remercions pour cette excellente notation! Nous ne manquerons pas de le partager auprès de toutes nos équipes! Au plaisir de vous ré-accueillir très prochainement.La réception
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Anna Front Desk, Hotel Management
Dear Guest, The entire hotel team would like to thank you for your excellent rating. We are delighted that our services met your expectations. We look forward to welcoming you back to our corsair city! Anna Front Desk
by A verified traveler
Posted 25 Jul 2024
Extra large bed meant no room for suitcases. The soap/shampoo pump in the shower barely worked
Comment from Hotel Management
27 Jul 2024 by Anna Front Desk, Hotel Management
Dear Guest, Thank you for sharing your impressions of your stay with us. We are sorry that our accommodation services did not meet your expectations, particularly in terms of space; for your information, the size of our rooms complies with 3-star standards in France.We look forward to welcoming you back in Saint-Malo, Anna Front Desk
by A verified traveler
Posted 12 Jul 2024
Handy for walking into old town
Comment from Hotel Management
13 Jul 2024 by Daniela, Front Desk , Hotel Management
Dear client, We would like to thank you for sharing your experience at Escale Oceania in St. Malo and are glad that the services provided by our Hotel have met your expectations. Your satisfaction is indeed the best reward for our staff, we do our best to make your stay as pleasant as possible. We look forward to welcoming you back to our beautiful town! Kind regards, Daniela Front Desk
