Ratings based on 988 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Great place to stay
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Jill,Thank you for your kind review! We’re thrilled you had a wonderful experience at Hilton Saint John, and we look forward to welcoming you back for another stellar stay in the future!Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 11 Nov 2024
The view was beautiful but the room was very dated and needed work. Dirty towels in room, broken bathroom door and ceiling cracked in bathroom.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Christine, We appreciate your feedback and sincerely apologize for the room conditions you experienced. We'll address these issues to enhance our guests' comfort, and thank you for bringing this to our attention.Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Nov 2024
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Comment from Hotel Management
9 Nov 2024 by General Manager, Hotel Management
Dear Martin,Thank you for taking a moment to rate your experience with us. We greatly appreciate your review and hope to welcome you back soon to Hilton Saint John!Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 31 Oct 2024
great location, bathrooms need some updates.
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
Dear Matthew,We appreciate you sharing your feedback with us. It's terrific that our location was convenient. Your comments are valued and we hope for a chance to make your next visit even better.Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 31 Oct 2024
Very nice location. Nice view of the harbour. Staff is very friendly.
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Dear Andrew,Thank you for your kind words! We're delighted that you enjoyed our harbor views and friendly service. It was a pleasure to have you with us, and we hope to welcome you back to Hilton Saint John soon for another great experience in the future!Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 30 Oct 2024
Great stay
Comment from Hotel Management
30 Oct 2024 by General Manager, Hotel Management
Dear Colin,Thank you for your wonderful review! We are thrilled we exceeded your expectations and look forward to welcoming you back to Hilton Saint John for another fantastic stay in the future.Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 27 Oct 2024
