Ratings based on 993 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Good hotel option. Very walkable to many shopping and dining options. Convenient underground parking as well. Staff were friendly and check in was efficient.
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Sarah,Thank you for sharing your experience! We’re so pleased the location worked well for you and that parking was convenient. It’s always great to know our team helped make your check-in seamless and we’d be happy to welcome you back anytime!Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 14 Dec 2024
Great views of the Harbour from the lobby, the restaurant & our room!
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 30 Nov 2024
Everything was great.
Comment from Hotel Management
2 Dec 2024 by General Manager, Hotel Management
Dear Stephanie,Thank you for taking a moment to leave a perfect rating. We are honored to learn that you enjoyed your experience with us. It was a pleasure having you as a guest of Hilton Saint John, and we look forward to welcoming you back. Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 25 Nov 2024
Wonderful staff, atmosphere, views, and will definitely return
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear Martha,Thank you for your kind words. We're thrilled you enjoyed our friendly team members, welcoming atmosphere, and beautiful views. It’s always a pleasure to know our guests had a wonderful experience, and we look forward to welcoming you back to Hilton Saint John for another memorable stay.Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 17 Nov 2024
Great place to stay
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Jill,Thank you for your kind review! We’re thrilled you had a wonderful experience at Hilton Saint John, and we look forward to welcoming you back for another stellar stay in the future!Sincerely,Jonathan JoaquimGeneral Manager
by A verified traveler
Posted 11 Nov 2024
The view was beautiful but the room was very dated and needed work. Dirty towels in room, broken bathroom door and ceiling cracked in bathroom.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Christine, We appreciate your feedback and sincerely apologize for the room conditions you experienced. We'll address these issues to enhance our guests' comfort, and thank you for bringing this to our attention.Sincerely,Jonathan JoaquimGeneral Manager
