Ratings based on 411 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Quispamsis
Posted 7 Dec 2024
Absolutely beautiful! Quiet. Clean. Check in is so easy.
Comment from Hotel Management
12 Dec 2024 by Susan, Hotel Management
Dear Valued Guest, Rebecca;Thank you so very much for your 5/5 score and the kind words in your review. We are so very appreciative!!We are truly grateful for your business and were happy to share our Victorian mansion with you for your recent stay.Thank you kindly for your business. We hope to serve you again in the future.Sincerely,SusanSusan FullertonChipman Hill Suites
by A verified traveler
Posted 4 Dec 2024
Beautiful historic building, Next time we stay we'll probably never leave the building it is so lovely!
Comment from Hotel Management
4 Dec 2024 by Susan, Hotel Management
Dear Valued Guest, Roger;Thank you so much for your lovely review.We are so pleased you chose us for your recent stay here in historic uptown Saint John. We are grateful for your business.We hope you will stay with us again in the future.Sincerely,SusanSusan FullertonChipman Hill Suites
by A verified traveler from Miami
Posted 30 Nov 2024
Very c comfortable place and beautiful
Comment from Hotel Management
1 Dec 2024 by Susan, Hotel Management
Dear Valued Guest ESNALDO;Thank you so very much for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John.We are truly grateful for your business.Reading your 5/5 review this morning made my day. We hope you will stay with us again in the future.Sincerely,SusanSusan FullertonChipman Hill Suites
by A verified traveler
Posted 18 Nov 2024
Beautiful old building, very cozy rooms.
Comment from Hotel Management
18 Nov 2024 by Susan, Hotel Management
Dear Valued Guest, Emily;Your review is short and very sweet. Thank you so much for choosing us, we truly appreciate your business.We are very grateful for your 5/5 review and we sincerely hope you will stay with us again soon.Yours in hospitality,SusanSusan FullertonChipman Hill Suites
by A verified traveler
Posted 17 Nov 2024
My Wife loved it as soon as we walked in. Yes she loves new beautiful clean hotels but Chipman Suites are different on a whole level. Old heritage buildings kept as original as possible by a small team of cleaners and maintenance staff who work wonders. Between the huge comfy king-size sled bed to the original window shutters our short visit was both comfortable and educational.
The Chipman Suites on Sydney Street Saint John are staff less which was a little strange but you get plenty of e-mails explaining the parking arrangements and your initial arrival instructions so no need to panic.
We will definitely be staying here again.
Comment from Hotel Management
17 Nov 2024 by Susan, Hotel Management
Dear Valued Guest Neil;Sincere thanks to you and your wife for your kind words. You are right, Chipman Hill Suites is a small business employing approximately 20 people. We all work very hard to provide a spotlessly clean and extremely well maintained property to present to our guests. Thank you for noticing. Our staff are in each building daily, but only when needed for maintenance, housekeeping or to assist our guests. We are extremely attentive to guest requests.We endeavour to keep our guests fully informed of how everything works, and it works really well. Thank you for noticing and remarking. We hope you will stay with us again in the future.Thank you very much for your business. It is tremendously appreciated.Sincerely,SusanSusan FullertonChipman Hill Suites
by A verified traveler
Posted 17 Nov 2024
Loved the Victorian decor, super set up for cofee tea microwave fridge sink pots and pans. Everything needed while away uf required. Comfortable temperature, so clean
Comment from Hotel Management
17 Nov 2024 by Susan, Hotel Management
Dear Valued Guest, Colleen;Thank you so much for choosing Chipman Hill Suites for your recent accommodations here in historic uptown Saint John. We are grateful for your business, and delighted to read your 5/5 review.We hope you will stay with us again in the future.Thank you so much!Sincerely,SusanSusan FullertonChipman Hill Suites
by A verified traveler
Posted 7 Nov 2024
Loved the classic decor and location close to all the restaurants
Comment from Hotel Management
7 Nov 2024 by Susan, Hotel Management
Dear Valued Guest Ramone;Thank you for choosing us for your recent stay here in historic uptown Saint John.It is great to be able to walk to all the best restaurants in town, and this week is "Chop Chop" week when most of the restaurants have special menus. I always wonder which restaurants our guests choose - especially during Chop Chop.We truly appreciate your business and your 5/5 review. Thank you so very much and we hope you will stay with us again.Sincerely,SusanSusan FullertonChipman Hill Suites
by A verified traveler
Posted 5 Nov 2024
Very clean, quaint and quiet place. Parking was easy and the communication with the host was also very efficient. Would definitely book here again.
Comment from Hotel Management
5 Nov 2024 by Susan, Hotel Management
Dear Valued Guest Gergo;Thank you so much for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John. It was our pleasure to host you and to share our Victorian mansion with you.We appreciate your 5/5 review and are very grateful for your business.Sincerely,SusanSusan FullertonChipman Hill Suites
by A verified traveler
Posted 28 Oct 2024
Beautiful historic property in city center. Excellent directions and communication with registration. Room comfortable, clean and well appointed. Would definitely stay at this location again.
Comment from Hotel Management
28 Oct 2024 by Susan, Hotel Management
Dear Valued Guest, Hugh;Thank you kindly for your wonderful review and 5/5 rating. We truly appreciate it.Reading your kind comments first thing this morning set us up for a fabulous week ahead, thanks again.We are very grateful for your business and look forward to hosting you again in the future.Sincerely,SusanSusan FullertonChipman Hill Suites
by A verified traveler
Posted 10 Oct 2024
Thin walls, lots of noise from other guests. No ‘do not disturb’ sign. A breaker for the microwave tripped and I was unable to reach guest services to have it fixed.
Comment from Hotel Management
10 Oct 2024 by Susan, Hotel Management
Hello Tristan;Thank you for choosing Chipman Hill Suites for you recent stay here in historic uptown Saint John. I answer a lot of reviews, and I can say with confidence that we rarely, if ever, have noise complaints. I would love to investigate this further if you would contact us and let us know about it.Our on call managers are available at all times when our office is closed for the evening. There is no record of you calling. I am really sorry if there was a problem, and again, I would be happy if you contacted us to tell us more. Sorry to hear about the microwave tripping. We will look into this promptly.We do appreciate your business and hope you will stay with us again in the future.Sincerely,SusanSusan FullertonChipman Hill Suites
