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Hôtel Le Relais Saint Jacques

3.0 star property
Hotel in Saint-Jean-de-Luz

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Le Relais Saint Jacques

View from property
Marina
Balcony
Premium bedding, memory foam beds, minibar, in-room safe
Interior entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Free WiFi
The price is P4,684
P5,453 total
includes taxes & fees
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
Minibar
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, Ground Floor

Premium bedding, memory foam beds, minibar, in-room safe

Double Room, Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room +

Premium bedding, memory foam beds, minibar, in-room safe

Comfort Double Room +

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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Lobby

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Parking included
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The price is P4,071
P4,779 total
includes taxes & fees
Jan 5 - Jan 6, 2025
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About the neighborhood

Map
13 avenue de Verdun, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • Church of St-Jean-Baptiste - 4 min walk
  • Port de Saint-Jean-de-Luz - 5 min walk
  • St-Jean-de-Luz Beach - 5 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 6 min walk
  • Pointe de Sainte Barbe - 4 min drive

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 1 min walk
  • Biarritz (BIQ-Pays Basque) - 21 min drive

Restaurants

  • ‪Cinéma le Select - ‬3 min walk
  • ‪Place Louis XIV - ‬4 min walk
  • ‪Battela - ‬3 min walk
  • ‪Le Cosmopolitain - ‬3 min walk
  • ‪Etxe Nami - ‬3 min walk

About this property

Hôtel Le Relais Saint Jacques

Hotel by the sea
Hôtel Le Relais Saint Jacques provides everything you need. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a front-desk safe, and bicycle parking
  • An elevator and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hôtel Le Relais Saint Jacques have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • LED light bulbs, electric kettles, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20 per day); reservations required
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Reusable cups

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.5 for adults and EUR 11.5 for children
  • Nearby parking fee: EUR 20 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz

Frequently asked questions

Is Hôtel Le Relais Saint Jacques pet-friendly?

Yes, Hôtel Le Relais Saint Jacques allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hôtel Le Relais Saint Jacques?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Hôtel Le Relais Saint Jacques on Jan 2, 2025 start from P 4,683.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Le Relais Saint Jacques?

Limited spots are available.

What time is check-in at Hôtel Le Relais Saint Jacques?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Relais Saint Jacques?

Check-out is at noon.

Where is Hôtel Le Relais Saint Jacques located?

Situated by the sea, this hotel is within a 5-minute walk of Maison Louis XIV, Church of St-Jean-Baptiste, and Maison de l'Infante. Port de Saint-Jean-de-Luz and St-Jean-de-Luz Beach are also within 10 minutes. Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) and Saint-Jean-de-Luz Ciboure Station are within a 2-minute walk.

Hôtel Le Relais Saint Jacques Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 278 reviews" "
Rating 8 - Good. 83 out of 278 reviews" "
Rating 6 - Okay. 16 out of 278 reviews" "
Rating 4 - Poor. 2 out of 278 reviews" "
Rating 2 - Terrible. 1 out of 278 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Amenities
Very Helpful and considerate. The Hotel was charming and spotless
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederic

Traveled with partner
Liked: Cleanliness, amenities
We had a very nice stay. Friendly staff. Very nicely decorated room. Close to the train station and downtown. Very quiet.
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property………. One complaint 2 single beds in a room pushed together Not very romantic
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin

Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is across the road from the train station which was very convenient. The room was a bit small but very clean. The hotel is close to so mean wonderful restaurants.. If we go back to. Saint John de luz.we will definitely stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wee hotel directly opposite railway station and bus stops. Lovely clean safe area close to shopping , restaurants, market and beautiful main square..
Stayed 6 nights in May 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The location of this hotel was perfect. We were rail travellers so a hotel opposite the station was ideal. It was very easy to walk into the town and there were many lovely restaurants and bars. The staff were friendly, helpful and accommodating. Our room on the top floor was lovely with views over the water and surprisingly quiet given the location. The bed was comfortable, the room and bathroom clean and well serviced. An ideal short stay!
Stayed 3 nights in May 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little 3 star opposite the Gare Very good breakfast and clean rooms Some nice small touches too like bon bons in the room
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

10/10 Excellent

Ellaine

Liked: Cleanliness, property conditions & facilities
The lady who checked us in was very pleasant and helpful. The hotel was in a great location to access the downtown area for shopping, restaurants and beach. It was also very convenient for the train station where we arrived and bus stop we used to leave from. The room was clean and comfortable. We were happy to have a/c, the juliet balcony and a fridge!
Stayed 2 nights in Oct 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible. The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Stayed 2 nights in Jul 2023

8/10 Good

ROBERT, San Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Jun 2023

8/10 Good

Heather

Stayed 1 night in Sep 2022

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
National
Stayed 2 nights in May 2022

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, difficult parking
Stayed here one night, everything was clean and in working order. The hotel is on a busy street but the windows are well insulated so the noise wasn't a problem. The bed was very comfortable, the mattress was soft and they gave lots of pillows. Parking wasnt easy to find and it's paid, if you have heavy luggage you might have to carry it a bit.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Just a great place to stay. Professional and good natured team. Tidy room. Super bathroom. Fantastic aquarium in breakfast room
Stayed 1 night in Dec 2019

10/10 Excellent

CHRISTIAN P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Jacqueline

Liked: Cleanliness
Disappointing. Too chaotic and cramped!
The hotel is difficult to find as it is right on a roundabout. There is limited tight parking. Check in was efficient. The room was small, tired and a small bed. Limited tea/coffee facilities. I requested more milk capsules and was told they would be brought to the room. They never arrived and then reception had closed. Check out was a fiasco. Had to wait and the receptionist was in a blind panic. She took my payment and then insisted it hadn’t gone through. She took it again and yes, she charged me twice. To their credit they contacted me two days later and apologised.
Stayed 1 night in Sep 2019

8/10 Good

JEREMY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relais St Jacques
Great location opposite the train station. Friendly staff. Room clean and comfortable.
Stayed 5 nights in Sep 2019

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in Sep 2019

6/10 Okay

Paul, Ossining, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
lovely main floor - bar and restaurant. Our room was very small but functional. Parking is a real challenge\
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only hiccup was that despite having explicitly reserved two twins, we got a single larger bed. Staff was helpful in making a dinner reservation, advising how to get to parking.
Stayed 1 night in Aug 2019

10/10 Excellent

Sergio, Kyiv, Ukraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff/hosts, clean and comfortable property. Conveniently located near all the action but a little away to be quiet. Perfect sound insulation. 5*
Stayed 2 nights in Jul 2019