Ratings based on 103 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
by A verified traveler from Houston
Posted 29 Oct 2024
Great location, close to everything and good restaurants. Front desk lady was excellent.
Comment from Hotel Management
3 Nov 2024 by Emma, Hôtel Txoko , Hotel Management
Thank you very much for this wonderful comment; it’s very kind of you!Best regards
by A verified traveler
Posted 28 Sep 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by Emma Hôtel Txoko , Hotel Management
Thank you fort your note ! Hope to see you soon again Kind Regards
by A verified traveler from COLUMBUS
Posted 26 Sep 2024
It is a 3 story tiny cozy and clean hotel right in the hard of old town. Services are very limited. Unless you reserved breakfast early the day before , no breakfast possibility. We checked in around 7 pm and by then there was nobody at the reception. Thankfully they left us the keys. The main problem of this location is that the rooms are right above the main evening restaurant/ partying scene in town. People party till 3 am every night . Sleeping is possible only with completely closed windows, TV on and ear plugs…
Comment from Hotel Management
17 Oct 2024 by Emma Hôtel Txoko , Hotel Management
Dear Irina,We are truly sorry to hear that your stay with us did not meet your expectations. Regarding breakfast, we order it from a small local bakery that makes everything fresh, so it does need to be reserved in advance.We also apologize that you arrived when our reception was closed. As for the noise, it is one of the challenges of being located in the heart of our charming town, though we understand it can be disruptive.Once again, we sincerely apologize and thank you for your feedback.Best regards,
by A verified traveler
Posted 26 Sep 2024 on Hotels
We loved this hotel, it has lots of character and is located in the heart of the old town a stones throw from the beach. Staff were very helpful both in the run up to our stay (helping to advise on which public parking to use) and when we arrived. Rooms are reasonable size for a short stay, bathroom was a little small but manageable. As I said the hotel in right in the heart of the old town. our room overlooked the street which was lovely but it was noisy at night and we resorted to using ear plugs at night (available in reception). Very much enjoyed our stay and the town of Saint-Jean-de-Lux.
Comment from Hotel Management
17 Oct 2024 by Emma Hôtel Txoko , Hotel Management
Thank you very much for your kind comment. We hope to see you soon. Kind regards
by A verified traveler
Pretty hotel with a perfect location
Posted 20 Sep 2024 on HotelsVery good location, close to the beach and perfect for the old town streets. Great welcome. Very helpful. Loved our room over looking the street. A tiny word of warning, if you have a front room on a Saturday night, the bar next door is open until 2am and plays loud music. But other nights were quiet.
Comment from Hotel Management
17 Oct 2024 by Emma Hôtel Txoko , Hotel Management
Thank you very much for your lovely comment! We're delighted that you enjoyed your stay and appreciated the location. We're sorry for any noise you experienced on Saturday night; it's one of the pros and cons of being right in the heart of Saint-Jean-de-Luz. We hope to welcome you back soon!
by A verified traveler
Posted 12 Sep 2024
Great place to stay
Comment from Hotel Management
12 Sep 2024 by Emma Hôtel Txoko , Hotel Management
Thank you very much for your kind comment See you soon at the Txoko hotel! Kinds Regards
by A verified traveler
Posted 1 Sep 2024
Loved It!!!!
Comment from Hotel Management
3 Sep 2024 by Emma Hôtel Txoko , Hotel Management
Thank you very much for your feedback. Kind regards
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Emma Hôtel Txoko , Hotel Management
Merci beaucoup pour votre super note, hâte de vous recevoir parmi nous à L'hôtel Txoko Bien à vous
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Emma Hôtel Txoko , Hotel Management
Merci pour cette super note! Nous sommes ravis de vous avoir reçu parmi nous à l'Hôtel Txoko Bien à vous
