Ratings based on 99 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
by A verified traveler from Houston
Posted 29 Oct 2024
Great location, close to everything and good restaurants. Front desk lady was excellent.
Comment from Hotel Management
3 Nov 2024 by Emma, Hôtel Txoko , Hotel Management
Thank you very much for this wonderful comment; it’s very kind of you!Best regards
by A verified traveler from COLUMBUS
Posted 26 Sep 2024
It is a 3 story tiny cozy and clean hotel right in the hard of old town. Services are very limited. Unless you reserved breakfast early the day before , no breakfast possibility. We checked in around 7 pm and by then there was nobody at the reception. Thankfully they left us the keys. The main problem of this location is that the rooms are right above the main evening restaurant/ partying scene in town. People party till 3 am every night . Sleeping is possible only with completely closed windows, TV on and ear plugs…
Comment from Hotel Management
17 Oct 2024 by Emma Hôtel Txoko , Hotel Management
Dear Irina,We are truly sorry to hear that your stay with us did not meet your expectations. Regarding breakfast, we order it from a small local bakery that makes everything fresh, so it does need to be reserved in advance.We also apologize that you arrived when our reception was closed. As for the noise, it is one of the challenges of being located in the heart of our charming town, though we understand it can be disruptive.Once again, we sincerely apologize and thank you for your feedback.Best regards,
by A verified traveler
Posted 12 Sep 2024
Great place to stay
Comment from Hotel Management
12 Sep 2024 by Emma Hôtel Txoko , Hotel Management
Thank you very much for your kind comment See you soon at the Txoko hotel! Kinds Regards
by A verified traveler
Posted 1 Sep 2024
Loved It!!!!
Comment from Hotel Management
3 Sep 2024 by Emma Hôtel Txoko , Hotel Management
Thank you very much for your feedback. Kind regards
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Emma Hôtel Txoko , Hotel Management
Merci beaucoup pour votre super note, hâte de vous recevoir parmi nous à L'hôtel Txoko Bien à vous
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Emma Hôtel Txoko , Hotel Management
Merci pour cette super note! Nous sommes ravis de vous avoir reçu parmi nous à l'Hôtel Txoko Bien à vous
by A verified traveler
Posted 26 Jul 2024 on Hotels
Tout tout les restaurants , les fêtes sur place , plage à 2 minutes et aussi pas loin de la gare et gare routière
Pour les repas , c est vraiment basque
Tout est jolie et aussi la maison de Louis XIV
Comment from Hotel Management
29 Aug 2024 by Emma Hôtel Txoko , Hotel Management
Merci beaucoup pour votre commentaire ! Nous sommes ravis que vous ayez apprécié notre emplacement, proche de la plage, des restaurants, et des transports. Nous sommes également heureux que vous ayez aimé l'ambiance basque de notre petite ville. Au plaisir de vous accueillir à nouveau bientôt !Bien à vous
by A verified traveler
Posted 15 Jul 2024 on Hotels
Hôtel.com donne la chambre pour 25m2
Elle n’en fait que 15 donc beaucoup moins confortable
Comment from Hotel Management
12 Sep 2024 by Emma Hôtel Txoko , Hotel Management
We sincerely apologize for the misunderstanding. There appears to be an error in the description on the hotel.com website, as our room is indeed not 25m². We are truly sorry if this caused any disappointment during your stay. We will correct this information immediately. Thank you for bringing this to our attention.Kinds Regards
by A verified traveler
Posted 8 May 2024
This a very charming place in the middle of town and the staff is very helpful. They've really packed quite a lot into a small location. The room was clean and quite spacious with a nice outdoor patio. I forgot my power adapter for this overnight trip and the nice young woman from the desk brought one to my room to borrow. The hotel is on the same street with restaurants and bars, and I'd recommend the Pub du Corsaire, just two doors down for good food and excellent service. Txoko made my short stay in Saint Jean de Luz a very nice experience.
Comment from Hotel Management
3 Jun 2024 by Emma Hôtel Txoko , Hotel Management
Hello, Thank you very much for your lovely comment. It was a pleasure to welcome you. Hope to see you soon! Kind regards
