Ratings based on 504 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Renfrew
Posted 7 Oct 2024
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Comment from Hotel Management
12 Oct 2024 by Novotel Saint-Jean-de-Braye, Hotel Management
Bonjour Madame,Merci infiniment pour votre note ! Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes. Nous nous efforçons constamment d'offrir un service et des produits de qualité, et votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir!Cordialement, La Réception
by A verified traveler
Posted 24 Aug 2024
Great over night stop point for our journey south, impressive EV charging points, good pool area just enough before cracking on.
Comment from Hotel Management
25 Aug 2024 by Novotel Saint-Jean-de-Braye, Hotel Management
Hello Sir,Thank you for your kind feedback! We're glad to hear that our hotel was a great stopover on your trip south and that you were impressed with our electric vehicle charging stations and enjoyed the pool. We are happy to have been able to offer you a refreshing break before continuing on your way.We hope to welcome you again on your next trip!Sincerely,The reception
by A verified traveler
Perfect overnight for London to South of France
Posted 20 Aug 2024 on HotelsClean well presented Hotel, ideal overnight staging post for a trip to the South of France. Plenty of amenities - pool area was great and bonus bouncy castle in place for the kids
Comment from Hotel Management
24 Aug 2024 by Novotel Saint-Jean-de-Braye, Hotel Management
Dear David,Thank you very much for your positive review! We are delighted that your stay was enjoyable and that you enjoyed our services. Your satisfaction is our priority, and it’s a pleasure to know that we met your expectations.We hope to welcome you again very soon.Sincerely,The reception
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
24 Aug 2024 by Novotel Saint-Jean-de-Braye, Hotel Management
Bonjour Madame,Merci beaucoup pour votre note positive ! Nous sommes ravis d'apprendre que vous avez passé un agréable séjour chez nous. Votre satisfaction est notre plus grande récompense.Nous espérons vous accueillir à nouveau très bientôt pour une nouvelle expérience tout aussi agréable.Cordialement,La réception
by A verified traveler
Posted 10 Aug 2024
Good property.. nice and quiet and small pool when it was hot. Breakfast was good, but no ketchup!!
Comment from Hotel Management
12 Aug 2024 by Novotel Saint-Jean-de-Braye, Hotel Management
Cher Client;Merci beaucoup pour votre retour positif. Nous sommes ravis d'apprendre que vous ayez passé un excellent séjour et que l'ensemble des prestations ait été à la hauteur de vos attentes. Vos compliments sont une grande source de motivation pour toute notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement;La réception
by A verified traveler
Posted 4 Aug 2024 on Hotels
Stay was good but service at the restaurant and bar was terrible!
Comment from Hotel Management
5 Aug 2024 by Novotel Saint-Jean-de-Braye, Hotel Management
Hello Sir,Thank you for your feedback. We are delighted to hear that your stay went well, but we are very sorry to hear that you had an unpleasant experience in the restaurant and bar. This is not the level of service we strive to provide. We will address these issues with our team to ensure improvements are made.We look forward to welcoming you back for a much better experience in the future.The Front Desk
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
18 Aug 2024 by NOVOTEL SJDB, Hotel Management
Bonjour Madame,Nous vous remercions pour le temps que vous avez pris afin de nous partager votre expérience.Nous sommes ravis que votre séjour se soit bien déroulé.En espérant vous revoir prochainement dans notre établissement.Cordialement,
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by Novotel Saint-Jean-de-Braye, Hotel Management
Bonjour, Nous vous remercions pour cette belle note, nous sommes ravis que vous ayez passé un agréable séjour à nos côtés. Nous espérons vous revoir prochainement. Cordialement, La réception
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Nina, Hotel Management
Bonjour,Nous vous remercions pour votre jolie note.Au plaisir de vous recevoir.Bien cordialement,
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
30 Jun 2024 by Novotel Saint-Jean-de-Braye, Hotel Management
Bonjour Monsieur,Nous vous remercions pour cette belle note, nous sommes ravi d'appendre que vous ayez passé un agréable séjour a nos coté.Nous espérons vous revoir prochainement.Cordialement,La réception.
