Ratings based on 389 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Saint Germain experience
Posted 15 Jun 2024 on HotelsDinners and breakfasts were just great. Unexpectedly so. enjoyed the quite on the garden side.
Comment from Hotel Management
20 Jun 2024 by reception, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
26 May 2024 by reception, Hotel Management
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 22 Oct 2023
We stayed 2 nights. The first night was good, clean fresh room but when we went back to our room after it had been cleaned the 2nd day, there was a strong smell of cigarette smoke. The person who had cleaned our room had clearly been smoking in our room which was most unpleasant. I wish we had asked them not to clean our room. What was a good experience the first night, turned into a poor experience the 2nd.
Comment from Hotel Management
25 Oct 2023 by reception, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Worse hotel I ever stayed
Posted 11 Sep 2023 on HotelsWe booked nights, but we had to check out after 2 days because we got a "better " room with a terrible smoke smell absorbed in the carpet, beds, and walls. The hotel refused to repay us for the 3 nights we haven't stayed.
The hotel is very old, and the maintenance and condition of the rooms are terrible. The rooms are dirty, the shower is leaking, etc.
We were given spray to try and overcome the bad smell in the room which didn't help at all.
Avoid this hotel.
Comment from Hotel Management
30 Sep 2023 by reception, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 16 Mar 2023 on Hotels
Comment from Hotel Management
17 Mar 2023 by La Réception, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler from Singapore
Posted 3 Dec 2022
Convenient location (if you have a car), not far from Paris, near Saint-Germain and Chambourcy
Very easy access too
Comment from Hotel Management
11 Dec 2022 by La Réception, Hotel Management
Dear customer, Thank you for your comment.As we are in a constant improvement process, we take note of your remarks and do our utmost to improve our quality of service.We look forward to seeing you again,
by A verified traveler
Posted 6 Sep 2022
Check in was easy.
Comment from Hotel Management
24 Sep 2022 by La Réception, Hotel Management
Cher client, Nous vous remercions pour votre commentaire.Etant dans une démarche d'amélioration constante, nous prenons note de vos remarques et mettons tout en oeuvre afin d'améliorer notre qualité de service.Au plaisir de vous revoir parmi nous,
by A verified traveler
Posted 25 Aug 2022 on Hotels
Comment from Hotel Management
2 Sep 2022 by La Reception, Hotel Management
Cher client, Nous vous remercions pour votre commentaire.Au plaisir de vous revoir parmi nous,
by A verified traveler
Posted 20 Mar 2022 on Hotels
by A verified traveler
Posted 22 Jul 2019
