Ratings based on 205 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Frankfurt am Main
Posted 23 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 27 Oct 2024
We had high expectations for this place, and technically there wasn't anything drastically wrong with it, but it was the accumulation of all the little things that left us disappointed.
The location of the hotel is close to a homeless centre, but also close to a grocery store and U bahn.
The showers spray water from the fittings, and also the shower is too shallow so it floods the bathroom floor. When we mentioned this, they said all the rooms have the same problem, as well as the fitness room...but they haven't haven't done anything about these known issues?
For environmental reasons, they don't have a fridge in the room, which I kind of understand but it was inconvenient for us. You also have to ask for a kettle and mugs. There were no tea or coffee making facilities at all.
by A verified traveler
Posted 6 Oct 2024
Don't feel safe.
by A verified traveler
Posted 16 Sep 2024
Location not near the action—too corporate. No phone in room (guess I’m old-fashioned. Unable to control the room temp. Get over yourself: no shower door was a nuisance. TV was another nuisance: fiddling for a long time to get limited channels.
Comment from Hotel Management
20 Sep 2024 by SCOTTYs Crew, Hotel Management
Moin Moin from Hamburg, thank you very much for your feedback. It's a shame that we weren't able to convince you completely. We can certainly do better. We are located just 800m from the main train station - the geographical center of the city itself. It's a shame that this didn't meet your expectations. Please accept our apologies. In the age of streaming, it is difficult to find the right TV channels for every guest. What did you miss? We are always open to suggestions for improvement. Best regards and we would be very happy to welcome you again.
by A verified traveler
Posted 21 Jul 2024
Beautiful hotel in a great location. Lots of good food close by with late night options, and easy to get to the train station. Fantastic staff and good breakfast. Lovely dining area. Room was stylish, modern, elegant, and rather large. I enjoyed.
Comment from Hotel Management
31 Jul 2024 by SCOTTYs Crew, Hotel Management
Moin Moin from Hamburg, thank you for your great feedback. We would love to see you again soon!
by A verified traveler
Great hotel will stay agsin
Posted 30 May 2024 on HotelsGreat, modern hotel. Good location for attractions in Hamburg. Area is a bit dodgy but never got any issues from the homeless
Comment from Hotel Management
12 Jun 2024 by SCOTTYs Crew, Hotel Management
Moin Moin from Hamburg, thank you for your great feedback. We hope to see you soon. Best regards, SCOTTYs Crew
by A verified traveler
Clean and Convenient
Posted 26 Feb 2024 on HotelsModern, spacious, clean and convenient accessible location. Enjoyed the stay here as I explored the city. Staff were helpful with my requests on the front desk.
Comment from Hotel Management
11 Mar 2024 by Hassan, Hotel Management
Dear Moinque, We are pleased that you have enjoyed your stay in the Scotty Hamburg. I hope that you liked the city of Hamburg and if ever in Hamburg again, we would be more than pleased to have you within us again!
by A verified traveler
Posted 26 Nov 2023
Lovely staff super friendly and helpful!
Comment from Hotel Management
10 Dec 2023 by Sina, Hotel Management
Dear Rachel,thank you for your great review!We are happy that you had a pleasant stay with us and we would be happy to welcome you back soon!If you have any questions or wishes, do not hesitate to reach out to us.Best regards,SCOTTYs Crew
by A verified traveler
Posted 23 Nov 2023
