Ratings based on 228 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Perfect place
Comment from Hotel Management
7 Nov 2024 by The Auberge des Îles team., Hotel Management
Thank you very much for your feedback! We're delighted that you enjoyed your stay with us and that you liked the place! Your satisfaction is our greatest reward.We look forward to welcoming you back for more unforgettable moments!
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 23 Sep 2024
We had a room with a private balcony and lake view. A king size bed and a queen. The only thing we didn't like in our room was the chair, it has point( nail) when you sit you will feel. Hurt my girlfriend and I. I wish I could upload the photos.
We didn't like the restaurants inside. The service was slow dinner time, so we left. Had the breakfast, only the coffee was good. The fruit they served us was like a week in the cooler, the crêpes were not good...
In conclusion, the only thing worth was my room with the view....
Comment from Hotel Management
25 Sep 2024 by The Auberge des Îles team. , Hotel Management
Thank you for taking the time to share your experience. We are pleased that you full took advantage of your lake view room. However, we are sincerely sorry that some aspects of your stay did not meet your expectations, particularly your experience at the restaurant and the comfort of the chair in your room. We assure you that we will be discussing this with our teams to make the necessary improvements.We look forward to providing you with a more pleasant experience on your next visit.
by A verified traveler
Posted 15 Sep 2024
The hotel was in a great location. Our view from the balcony was beautiful. Nice beach and amenities. Tile in bathroom had some mold.
Comment from Hotel Management
15 Sep 2024 by The Auberge des Îles team., Hotel Management
Thank you for letting us know about your stay. We are pleased that your stay was pleasant and that you were able to take advantage of all our facilities. Concerning the bathroom, we will take the necessary measures to remedy it quickly. We hope to see you again soon.
by A verified traveler
Posted 7 Sep 2024
Endroit incroyable. On est resté une journée de plus que prévu. C’est certain qu’on y retourne l’an prochain
Comment from Hotel Management
9 Sep 2024 by L’équipe de l’Auberge des Îles., Hotel Management
Merci pour votre message ! Nous sommes vraiment heureux que vous ayez apprécié votre séjour au point de le prolonger. Ce sera avec grand plaisir de vous accueillir l'année prochaine pour un séjour plus long et tout aussi agréable. À très bientôt !
by A verified traveler
Posted 7 Sep 2024
Superbe endroit. Le personnel était incroyable. 👍 à Daisy
Comment from Hotel Management
9 Sep 2024 by L’équipe de l’Auberge des Îles., Hotel Management
Merci beaucoup pour votre retour ! Nous sommes ravis que l'endroit vous ait plu et que notre équipe ait contribué à rendre votre séjour agréable. Ce serait un plaisir de vous accueillir à nouveau pour une nouvelle expérience tout aussi satisfaisante !
by A verified traveler
Posted 29 Aug 2024
Amazing view!!
Comment from Hotel Management
2 Sep 2024 by The auberge des iles team., Hotel Management
Thank you for your comment! We are delighted that you were able to take full advantage of the impregnable view. We hope to see you again soon.
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler
Posted 6 Aug 2024
Excellent hotel that offers access to everything we wanted during the trip: great food and outdoor activities. We rented a kayak from the beach and enjoyed a leisurely day on the lake. Will definitely come back!
Comment from Hotel Management
13 Aug 2024 by The Hotel Chicoutimi team., Hotel Management
Thank you for your wonderful feedback. We are delighted that you enjoyed your stay and that the food and other activities met your expectations. It is a pleasure to know that your kayaking experience on the lake was so enjoyable. We look forward to welcoming you back next time.
by A verified traveler
Posted 28 Jul 2024
Amazing property and staff. All around one of the best experiences in Lac St Jean!
Comment from Hotel Management
30 Jul 2024 by The Auberge des Îles team., Hotel Management
Thank you so much for your message. We are delighted to hear that your experience with us was exceptional.Your satisfaction is our greatest reward, and we are delighted that our team helped make your stay memorable. We are very proud of our beautiful Lac St Jean region and happy that you enjoyed it so much.We look forward to welcoming you back and providing you with another unforgettable experience.
