Ratings based on 90 Verified Reviews

3.7 out of 5
54% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Dec 2019
the location of the property was excellent beautiful view of the ocean the grounds was well kept and maintained
Comment from Hotel Management
4 Jan 2020 by Manganao Staff, Hotel Management
Dear Madam, Dear Sir, We appreciate very much your comments regarding your stay with us. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards Manganao Staff
5 out of 5
by A verified traveler

Best Hotel Ever

Posted 22 Feb 2019 on Hotels
The manganao is a beautiful hotel: the pool is huge and very clean. The hotel is well maintained , the rooms are very clean and feature modern furniture. Best hôtel staff ever: they are all very helpful and friendly. The food at the restaurant is tasty. The hotel has its own private beach at raisin clair. The hotel is conveniently located near the marina which makes Day trips to Marie galante , les saintes and petite terre easy ! (It s à lot more difficult from gosier to go island hopping)
Comment from Hotel Management
23 Feb 2019 by Manganao staff, Hotel Management
Dear Guest, We appreciate very much your comments regarding your stay with us. Your comments are precious to us and will help us to do our best to fully satisfy your needs. Thank you and we look forward to host you again. Sincerely Manganao Staff
4 out of 5
by A verified traveler

Posted 8 Feb 2019 on Hotels
Pros: Beautiful beach and pool area, kind staff, very good breakfast. The area is very peaceful and quiet. There are a couple of good small restaurants and a shopping center within walking distance. Cons: Very few. Connecting to WiFi was complicated and troublesome.
Comment from Hotel Management
18 Feb 2019 by Manganao Staff, Hotel Management
Dear Guest, We appreciate very much your comments regarding your stay with us. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you and we look forward to host you again in our hotel. Manganao Staff
5 out of 5
by A verified traveler

Great Beach Resort Vacation

Posted 29 Jan 2019 on Hotels
Hotel is situated right on the beach, where we enjoyed an amazing breakfast provided by the hotel. Service was impeccable from the moment you check-in. Room was more simple, but adequate.
Comment from Hotel Management
12 Feb 2019 by Manganao Staff, Hotel Management
Dear guest, We would like to thank you for your stay. Your comments are precious to us and will help us do our utmost to fully satisfy your needs.We are looking forward to reading your opinions. Thank you and we look forward to host you again in our hotel. Manganao Staff
4 out of 5
by A verified traveler

Posted 28 Jan 2019
Very comfortable. Nice staff. Clean room. Close to town and restaurants.
Comment from Hotel Management
12 Feb 2019 by Manganao Staff, Hotel Management
Dear Guest, It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you and we look forward to host you again in our hotel. Manganao staff
5 out of 5
by A verified traveler

A very nice hotel!

Posted 30 Mar 2018 on Hotels
We enjoyed staying here. The swimming pool area is large and well laid out. Their beach area is intimate and very comfortable with a nice restaurant just steps off the sand. Our room was clean and comfortable. We look forward to staying here in the future.
Comment from Hotel Management
10 Apr 2018 by Fanny, Hotel Management
Dear Guest, We appreciate very much your comments regarding your stay with us. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you and we look forward to host you again in our hotel. Manganao Hotel
2 out of 5
by A verified traveler

Hotel slightly run down

Posted 1 Mar 2018
Pros: Nice beach.
We stayed in an apartment at the hotel. It would have been helpful to,know ahead of time that You really needed a car to get around- no place to buy groceries anywhere nearby. hotel is rather shabby,and there is a for sale sign at the front of the complex. Very poor wifi reception.
Comment from Hotel Management
12 Apr 2018 by Manganao staff , Hotel Management
Dear Guest, Your evaluations and comments are precious tools that help us continuously improve our services. You're right, it will be better to rent a car, shops and supermarket are located at around five-ten minutes by car. Best regards
2 out of 5
by A verified traveler from San Francisco

Disappointing for the price

Posted 28 Feb 2018
Pros: The Beach was nice, the pool are kid friendly.
Cons: Overall amenities just not worth the cost.
Location: The Hotel / Residences are located way out of town making it difficult to get to a decent restaurant for dinner.
For almost 300 Euro per night you would expect something slightly better than a Motel 6 type room, rusty table on the balcony, missing room number, 2 tiny pillows for the bed ( which was hard as a rock ), K-Mart quality towels, partly refilled shampoo bottle. And any hotel requiring you wear a bracelet for ID just feels cheap.
Comment from Hotel Management
12 Apr 2018 by Manganao Staff, Hotel Management
Dear Guest, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Your evaluations and comments are precious tools that help us continuously improve our services. Best Regards
1 out of 5
by A verified traveler from Montreal

This place is abandoned

Posted 11 Feb 2018
Pros: Seriously nothing
Cons: Clean the place hire a better staff
Location: The little town of St-François is a nice place to visite and eat
This place is a total mess it's almost like a ghost town, breakfast in the morning is terrible, staff is bad beach is not clean our leg got so bitten by little bugs all evening at the restaurent. Just don't go there you better choose the Club Med. The pool was out of order
Comment from Hotel Management
10 Apr 2018 by Fanny, Hotel Management
Dear Guest, We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Your evaluations and comments are precious tools that help us continuously improve our services. Since the reopening, Manganao Hotel is without animation. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Manganao Hotel
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Peaceful relaxing stay

Posted 23 Jan 2018 on Hotels
The stay was great. The staff was very accommodating even with my limited French...A few spoke some English and helped arrange transportation for me. The beach was amazing...the water was clear, warm, and relatively calm. For the more adventurous traveler, there is a rocky shore to explore to the West of the beach and also a pathway to the East of the Manganao beach that allows for access to the Raisins Clairs beach. Raisins Clairs beach is a local beach with deeper water and a bit more surf. Aside from Raisins Clairs beach, it is a bit tough to get around to explore. I would recommend renting a car to see more of the area as taxis can get a bit expensive. Most other restaurants would be hard to walk to, especially after sunset. The rooms were small which didn't matter too much as there are plenty of common areas. They were clean although a bit musky however, which is probably a result of the ambient humidity (our room was full equipped with AC). Wifi is available but can be spotty at times. The hotel itself is a large complex with many bungalows/structures. The lobby is wonderful and the rest of the grounds are well maintained despite being a bit dated. There is also a restaurant/bar on the premise with quick service and a picturesque view. The menu is limited however, which could get a bit dull for travelers staying for more than a few nights.