Ratings based on 63 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Mar 2024
It was our 2nd time to stay at this property. The breakfasts are amazing with more than normal choices. There is an honesty bar which is well stocked and reasonably priced. Overall a lovely place to stay within walking distance to an amazing beach.
Comment from Hotel Management
15 Oct 2024 by Tess, Hotel Management
Thank you Gerhard for the lovely praise and so glad you enjoyed your time back with us.
5 out of 5
by A verified traveler

Brilliant staff on check in upgraded my room .

Posted 26 Feb 2024 on Hotels
Superb woman at front of house nothing was any trouble at all.Very friendly and well mannered an example to Hotel and B&B staff worldwide a 10 out of 10.Property was adequate wifi was decent not great value for money good location.
Comment from Hotel Management
8 Mar 2024 by Tess, Hotel Management
Thank you for the great review and fabulous feedback all round. Much appreciated.
5 out of 5
by A verified traveler

2 night stay

Posted 13 Feb 2024 on Hotels
Excellent in every way. Great stay staff could not be more helpful. Very convenient location.
Comment from Hotel Management
8 Mar 2024 by Tess, Hotel Management
Thank you for the positive and great feedback. So happy you enjoyed.
5 out of 5
by A verified traveler

Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by Tess, Hotel Management
Thank you for the high praise in scores. Much appreciated
5 out of 5
by A verified traveler

Posted 3 Sep 2023 on Hotels
Comment from Hotel Management
6 Sep 2023 by Tess, Hotel Management
Thank you Kenneth for the high scores. Glad you enjoyed your stay with us.
4 out of 5
by A verified traveler from Quito

Posted 23 Jul 2023
A very good guesthouse for a weekend
Comment from Hotel Management
24 Jul 2023 by Tess, Hotel Management
Thank you Emmanuel for your praise. We are happy you had a great weekend stay!
4 out of 5
by A verified traveler

Pleasant weekend break in St Francis Bay

Posted 27 Feb 2023 on Hotels
Well maintained property in a pleasant environment. Excellent service throughout especially from Front Office Managar Lusanda who is a gem and a true asset to sandals Guest house. Basic but wholesome breakfast offered on the deck overlooking the pool is included in the tariff Recommended..
Comment from Hotel Management
16 Aug 2023 by Tess, Hotel Management
Many thanks for your kind words of praise and especially your compliments on Lusanda.
5 out of 5
by A verified traveler

Posted 11 Aug 2022
Colazione eccellente e interni di buon gusto
Comment from Hotel Management
26 Jan 2023 by Tess, Hotel Management
Thank you for the great review score
4 out of 5
by A verified traveler

Posted 3 Mar 2022
Nice property very conveniently situated in St Francis Bay within walking distance of several restaurants. Lovely swimming pool and gardens and, as usual in South Africa, very friendly and helpful staff.
Comment from Hotel Management
4 Mar 2022 by Tess, Hotel Management
Very happy to hear you enjoyed your stay, and our staff looked after you well. Thank you for your time to send us some great compliments. Hope to see you return one day soon Kay. Kind regards Tess
5 out of 5
by A verified traveler

Wonderful guest lodge

Posted 2 Feb 2022 on Hotels
Our first time in St Francis Bay and Sandals and we will definitely be back. All the staff were so helpful and kind. Great breakfast set up the day. Lovely spacious rooms. Excellent outdoor space with pool.
Comment from Hotel Management
8 Feb 2022 by Tess, Hotel Management
Thank you Jonathan for your kind praise of the staff, facilities and breakfasts! We are really happy you enjoyed your time with us.