Ratings based on 115 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2024
5 out of 5
by A verified traveler

Posted 28 Nov 2023
the location and the reception are very good
4 out of 5
by A verified traveler

Posted 24 Sep 2023 on Hotels
Although a bit out of the city centre, easy to get to via tram or train. Went during the Rugby World cup so a great choice for location
5 out of 5
by A verified traveler

Lovely and welcoming hotel

Posted 19 Sep 2023 on Hotels
The hotel was a lovely hotel for it's star rating. The reception staff were very friendly helpful and informative and spoke english for the non francophones. As the rugby world cup was on the weekend I stayed there the staff were super informative to all visiting fans regarding transportation to the city centre and around the city. I would stay there again
3 out of 5
by A verified traveler

Posted 11 Apr 2019 on Hotels
Clean hotel and spacious room but decor was very dated. Could be improved with a neutral colour in all the rooms/bathrooms.
1 out of 5
by A verified traveler

DO NOT STAY HERE

Posted 8 Oct 2018 on Hotels
By far the worst hotel I have ever stayed at. They force you to leave the premises during certain hours each weekend and we had a maid enter our room and damage our belongings, even though we had a "do not disturb" sign on the door. I would not stay at this location even for free. The only positive thing about this hotel is that it is fairly close to the Bellevue tram station. Other than that, stay away at all costs!
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Smallish town excellent professional smallish hote

Posted 24 Aug 2018
Surprisingly efficient professional clean and comfy and reasonable hotel Its been a delight to stay here
1 out of 5
by A verified traveler

Not happy at all.

Posted 6 Jul 2017 on Orbitz
The hotel asks the guests to get out of the hotel for an hour on Saturday and 4 hrs on Sunday for cleaning which is ridiculous, why not clean at night or whenever we leave. Room service end at 11:00am so if u overslept because of a late night party there will be no room service for you. Elevator is really small and hardly fit our luggage. You have to leave the very heavy room key every time you step out of the hotel. Stay away i am sure there better places to stay
2 out of 5
by Boualem

Nice hotel, but.........

Posted 23 May 2017 on Hotels
The hotel is clean and tidy and is quite close to local amenities. The bed was comfortable, but for the price, it was disappointing that the breakfast was not included. It was also annoying that you were only told about local charges after you had booked in.
3 out of 5
Recommended
for Everyone
by A verified traveler from herts

On edge of town

Posted 23 Jun 2015
Pros: Parking. Nr tram stop. Staff
Cons: Availability of staff on reception. Better signage for garage and how to access
Not in centre of town but not a problem as a Tram stop very nearby.. Staff helpful if not always around. Parking secure once you find it but arrive at a busy time and it's easy to keep driving past. Stop before the hotel to make sure as once gone past you have to navigate the one way system again! Hotel was fine, nothing grand but good value, however we found St Etienne to be uninspiring or perhaps we were unlucky!