Ratings based on 112 Verified Reviews

3.7 out of 5
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Aug 2024
You get what you paid for! I didn't expect much but only disappointment was the lack of air conditioning.
Comment from Hotel Management
9 Sep 2024 by HotelF1 ROUEN ZENITH PARC EXPOS, Hotel Management
Dear Customer,We thank you for giving us these few moments to give us your opinion.We are sorry to learn that your stay did not live up to your expectations.We precise everywhere that A/C is not provided, it's a regular feature on super economics hotels like elevator.We hope to have the opportunity to welcome you again in the hope of improving your judgment of our hotel.The HotelF1 team #Ontheroadd
4 out of 5
by A verified traveler

Posted 1 Aug 2024
Comment from Hotel Management
9 Sep 2024 by HotelF1 ROUEN ZENITH PARC EXPOS, Hotel Management
Nous vous remercions pour votre commentaire et l'excellente note qui l'accompagne. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. La team HotelF1 #Ontheroad
4 out of 5
by A verified traveler

Posted 20 Jul 2024 on Hotels
Comfortable room for an overnight stay
Comment from Hotel Management
8 Aug 2024 by HotelF1 ROUEN ZENITH PARC EXPOS, Hotel Management
Cher client,Nous vous remercions pour votre commentaire suite à votre séjour dans notre hôtel.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est pour nous la plus belle des récompensesDans l’attente de vous accueillir de nouveau, La team HotelF1 #Ontheroad
3 out of 5
by A verified traveler

Not Ideal for couple with children

Posted 2 Jun 2024 on Hotels
The stay was okay. We were their to sleep at night. Rooms were clean but were small. Ideal room size for couple with no children or a single person. The rooms are not ideal for a family with child or children. The hotel offer a family room with single beds. However, you have to use a shared toilet and bath because there is no toilet or bath on a family room with three single beds. Breakfast is a buffet with mixture of butter , jams, chocolate spread, toast, cereals and croissants with tea and coffee. One of the service assistant in morning at front desk will benefit from being more friendly. I paid the cost for three person (two adult and child) breakfast. He was questioning me on why three people staying in a double room with toilet and shower, and why i am taking breakfast for three people Because the room is booked for two people. I showed him the booking from Hotels.com website with booking for three people including breakfast. The price of the room is ideal. Maximum €46 euro for double room with toilet and bath or €46 for a family room three single bed with no toilet or bath. Towels are for €3 each.
Comment from Hotel Management
9 Sep 2024 by HotelF1 ROUEN ZENITH PARC EXPOS, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We always précise everywhere that :CHILDREN'S BREAKFASTS MUST BE PAYABLE ON-SITE INCLUDING BREAKFAST INCLUDED RATESSincerely,
4 out of 5
by A verified traveler

Great value for money and enjoyable stay

Posted 8 Jan 2024 on Hotels
Stayed at many of the F1 hotels over the years... simple and comfortable room at a very affordable price Some hotels are better than others... Got to say this is one of the better hotels.. Looks like it's recently been renovated and decorated.. Although the room was small and compact.. It was nicely decorated and very clean and comfortable... Ideal for me just wanted a overnight stay before travelling to my next destination Easy access from the motorway.. found the hotel but be careful it's hidden behind a carwash and it's view from the road is partially obstructed... Short drive from Rouen... The check in was straightforward and the guy at the desk is friendly and welcoming.. Room contained a double bed and ensuite bathroom... as I have said small and compact but practical... TV and a work desk...both USB ports and electric sockets are available in the room.. We opted for breakfast and although very simple selection it was enough to keep going until dinner time... Great value for money and very pleasenty suppriesd...
Comment from Hotel Management
3 Feb 2024 by LA TEAM HOTEL F1, Hotel Management
Dear Customer,We thank you for your comment following your stay in our hotel.It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for us.Looking forward to welcoming you again,The HotelF1 team #Ontheroad
1 out of 5
by A verified traveler

Posted 23 Nov 2023
You definitely get what you pay for with this hotel. Cheap and not cheerful. Most of eateries around were closed. Most of other guests were construction type workers in vans. As result many of them hanging around outside drinking and smoking. Not a pleasant atmosphere at all. Many guests waiting in reception for staff who were never there and did not answer the emergency phone. Avoid if you can
Comment from Hotel Management
14 Dec 2023 by HotelF1 ROUEN ZENITH PARC EXPOS, Hotel Management
Dear Steven,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Our brand, that's true, is indeed the worker's favorite's brand but our staff do our best to conciliate different types of customers and if necessary inervene to solve any issues. We regret that you did not ask at reception for a list of restaurants open in the surrounding area as there are many of them.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
5 out of 5
by A verified traveler

Basic and good.

Posted 17 Oct 2023 on Hotels
Good basic hotel with no frills .well designed everything you need for a quick overnight stay
Comment from Hotel Management
16 Nov 2023 by HotelF1 ROUEN ZENITH PARC EXPOS, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
1 out of 5
by A verified traveler

Hotel room with no WC and shower

Posted 20 Aug 2023 on Hotels
Photo of the room clearly shows a shower, which is misleading. Only communal ablutions and if you want a towel, that's another 3 Euros please. No aircon, and I couldn't leave the window open due to the noise outside. F1 hotels used to be great, but never again. I wish I could say something nice, but this was by far the worst hotel experience I've ever had. Other guests felt the same. Accor need to up their game!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2023
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