Ratings based on 416 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Worst campanile stay ever?
Posted 17 Aug 2024 on HotelsI’ve usually had good experiences at Campaniles but this one was the worst I’ve known. The staff were very pleasant, but my room was in a bit of a state with a hole in the bathroom door repaired in amateur fashion. The bed was hard and the mattress hard and undulating so not comfortable at all. And to top it off, the wall between my room and the adjoining one was paper thin. There was a very noisy couple in the room next door and they talked loudly into the night. It felt as if they were in the room standing next to my bed. There is ZERO soundproofing. I had a tumultuous night’s sleep and I would not want to repeat the experience. I can barely drive today as I’m so tired.
by A verified traveler
Posted 2 Jul 2024 on Hotels
by A verified traveler
Posted 19 Jun 2024
Good for an overnight stay. Staff very friendly and helpful. Disappointed the restaurant doesn’t open at the weekend. We were however offered pizza. Breakfast was very good.
by A verified traveler
Posted 10 Mar 2024
We had interrupted sleep from 1.50 am for about 2 hours with couple shouting and giggling. Highlighting the sound insulation is inadequate. It was like they were in the room with us . We had an early start and long journey the next day . So we weren’t very rested . Such a shame that people have no consideration for other patrons . When hardly anyone in hotel why put people in adjoining rooms ?
by A verified traveler
Restaurant not open!!
Posted 10 Feb 2024 on HotelsWe often choose Campanile when travelling through France. It’s a standard chain offering everything needed for a quick stopover, at no frills rates. We checked into this one, just South of Rouen after a long drive, only to find the restaurant was closed. We were extremely disappointed as this aspect of a Campanile stay is by far, a good, value for money option when considering your evening meal requirements. My advice would be to telephone in advance of your booking, to check, if you need to eat or drink. I would have booked elsewhere had I have known.
by A verified traveler
Friendly but tired
Posted 11 Dec 2023 on HotelsStaff were delightful. Hotel is motel-style and very tired.
by A verified traveler
Posted 18 Oct 2023
Comment from Hotel Management
23 Nov 2023 by Phoebe.F, Hotel Management
Bonjour, Merci pour cette très belle note ! Espérant vous revoir très vite dans notre établissement. Bien cordialement
by A verified traveler
Posted 25 Sep 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by Phoebe.F, Hotel Management
Bonjour, Merci pour cette très belle note ! Espérant vous revoir très vite dans notre établissement. Bien cordialement
by A verified traveler
Posted 24 Aug 2023
The property is very tired and needs general maintenance and painting . The rooms are ok
Comment from Hotel Management
7 Dec 2023 by Déborah, Hotel Management
Good morning,We are delighted to see that you took the time to leave us a comment.We appreciate your feedback and are sorry to learn that our property does not fully meet your maintenance expectations. We take your feedback very seriously and are committed to improving our customers' experience.We have noted your comments regarding the need for general maintenance and painting, and we are actively working to address these concerns. Your satisfaction is our priority, and we want to ensure that every aspect of your stay meets your expectations.We are delighted to know that you found the rooms satisfactory. However, we want our entire property to meet your expectations. Your feedback is a valuable way for us to identify areas that need improvement, and we appreciate your contribution.We hope to have the opportunity to welcome you again in the future, in order to offer you an experience that will exceed your expectations. Thank you for informing us of your concerns, and we assure you that steps are being taken to improve the overall quality of our establishment
by A verified traveler
Posted 3 Aug 2023
Comment from Hotel Management
7 Dec 2023 by Déborah, Hotel Management
Bonjour, Merci pour votre agréable note. Nous sommes heureux de voir que votre séjour fut à la hauteur de vos attentes. Nous espérons vous revoir très prochainement. Bien cordialement La réception
