Ratings based on 176 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 26 Dec 2024
This was the perfect hotel. The chateau is stunning, and we had a vineyard room/view. Breakfast was a great way to start the day and the close location to St Emillion was just right. I highly recommend.
by A verified traveler
Posted 16 Nov 2024
Excelente servicio es un grandioso hotel y su servicio de 10
Comment from Hotel Management
25 Nov 2024 by Benjamin ROBIC - Directeur Général, Hotel Management
Estimada Ana,Nos gustaría agradecerle el tiempo dedicado a compartir su experiencia tras su estancia en el Château Hôtel Grand Barrail.Estamos encantados de saber que su estancia con nosotros ha estado a la altura de sus expectativas. Nuestro equipo trabaja duro cada día para garantizar a nuestros huéspedes la experiencia más memorable. Estamos muy contentos de saber que hemos tenido éxito.Esperamos volver a darle la bienvenida en un futuro muy próximo para una experiencia igualmente excepcional.Un cordial saludo,
by A verified traveler
Posted 11 Nov 2024
Incredible stay at this hotel. A short drive into the old village of Saint Emillion. Property grounds are breathtaking. 5-star dining experience with spa onsite.
Comment from Hotel Management
11 Nov 2024 by Benjamin ROBIC - Directeur Général , Hotel Management
Dear Carole,We would like to thank you for taking the time to write a review of your most recent experience at Château Hôtel Grand Barrail.We are delighted to see that your stay with us has lived up to your expectations. Our team works hard daily to grant our guests with the most memorable experience. We are very pleased knowing that we succeeded.We look forward to welcoming you back in the very near future for an equally exceptional experience.Kindest regards,
by A verified traveler
Posted 1 Nov 2024
Amazing 4 course dinner
Comment from Hotel Management
3 Nov 2024 by Benjamin ROBIC - Directeur Général , Hotel Management
Dear Diana,We would like to thank you for taking the time to write a review of your most recent experience at Château Hôtel Grand Barrail.We are thrilled to read that our restaurant was the highlight of your stay.It is always a pleasure to learn that the experience offered by our dining room and kitchen team lives up to our guests' expectations.We look forward to welcoming you back soon for more culinary discoveries. A new taste experience for your taste buds.Kindest regards,
by A verified traveler
Posted 1 Nov 2024
The property is nice, the people are helpful. I don’t like being lied about capacity, front desk said hotel is full capacity meanwhile online they have rooms available.
Comment from Hotel Management
3 Nov 2024 by Benjamin ROBIC - Directeur Général , Hotel Management
Dear Steven,We would like to thank you for taking the time to share your experience after your stay at Château Hôtel Grand Barrail.As we can see from your comments, your stay with us lived up to your expectations in some respects, but not in all.Please be assured that your feedback has been taken into account, as it helps us to improve our service and better meet your expectations. Our guests are our priority and we want to be very caring for each of them.We hope to be able to welcome you once again, where you will find everything to your satisfaction.
by A verified traveler
Posted 31 Oct 2024
Beautiful property, friendly staff, well located, and a wonderful dining experience. Would definitely recommend!
Comment from Hotel Management
31 Oct 2024 by Benjamin ROBIC - Directeur Général , Hotel Management
Dear Tina,We would like to thank you for taking the time to write a review of your most recent experience at Château Hôtel Grand Barrail.We are constantly striving to create memorable moments for our customers. It is always a pleasure to learn that we have been able to exceed your expectations. It would be a pleasure to welcome you back to our establishment for another break in the heart of the Saint-Émilion vineyards.Kindest regards,
by A verified traveler
Posted 29 Oct 2024
I love everything about it. It was beautiful, peaceful and relaxing. Property was clean, and well kept. staff was amazing and helpful.
Comment from Hotel Management
30 Oct 2024 by Benjamin ROBIC - Directeur Général , Hotel Management
Dear Shakira,We would like to thank you for sharing your impressions following your recent experience at Château Hôtel Grand Barrail.We are constantly striving to create memorable moments for our customers, and we are delighted that we have been able to exceed your expectations. It would be a pleasure to welcome you back to our establishment for another break in the heart of the Saint-Émilion vineyards.Kindest regards,
by A verified traveler
Posted 26 Oct 2024
Location
Comment from Hotel Management
26 Oct 2024 by Benjamin ROBIC - Directeur Général , Hotel Management
Dear Vivian,We would like to thank you for taking the time to rate your most recent experience at Château Hôtel Grand Barrail.We are delighted to see that your stay with us has lived up to your expectations. Our guests are our priority, and we want to be very caring for each of them.We look forward to welcoming you back to the heart of the Saint-Émilion vineyards.Kindest regards,
by A verified traveler
Posted 23 Oct 2024
Wonderful boutique hotel in St Emillion. Beautiful grounds and facilities. Rooms were clean and comfortable. Service was excellent. Would also highly recommend the restaurant which was delicious. 5 star experience all around!
Comment from Hotel Management
26 Oct 2024 by Benjamin ROBIC - Directeur Général , Hotel Management
Dear Gary,We would like to thank you for taking the time to share your experience after your stay at Château Hôtel Grand Barrail.We are constantly striving to create memorable moments for our customers, and we are delighted that we have been able to exceed your expectations. We look forward to welcoming you back in the very near future for an equally exceptional experience.Kindest regards,
