Ratings based on 383 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Our room was on the ground floor , only a short walk to our car very convenient for our travelling companions
Comment from Hotel Management
22 Apr 2024 by Marie C Directrice, Hotel Management
Bonjour Mary,Nous sommes ravis de constater que vous avez apprécié votre séjour dans notre établissement.A très vite,Cordialement
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
22 Feb 2024 by Marie C Directrice, Hotel Management
Bonjour Daren,Nous vous remercions pour l'attribution de votre note,Nous sommes ravis que vous ayez passé un excellent séjour chez nous.Au plaisir de vous accueillir de nouveau,Cordialement
by A verified traveler
Posted 28 May 2023 on Hotels
Comment from Hotel Management
2 Jun 2023 by Marie C Directrice, Hotel Management
Bonjour Richard,Nous vous remercions pour la note attribuée.Au plaisir de vous revoir,Cordialement
by A verified traveler
Posted 19 Aug 2021 on Hotels
Comment from Hotel Management
27 Aug 2021 by Marie C Directrice, Hotel Management
Cher client,
Nous vous remercions pour la note que vous nous avez attribuer.
Cordialement
by A verified traveler
Posted 10 Nov 2019 on Hotels
Très bien
Comment from Hotel Management
21 Nov 2019 by Marie C, Hotel Management
Cher client,
Je vous remercie pour cette note et pour votre commentaire qui nous ravis.
Dans l'attente du plaisir de vous revoir,
Cordialement
by A verified traveler
Posted 9 Nov 2019 on Hotels
by A verified traveler
Posted 13 Oct 2019 on Hotels
Positive: Comfortable bed.
Negative: Poor lighting and decor a little tired.
Comment from Hotel Management
1 Nov 2019 by Marie C, Hotel Management
Cher client,
Je vous remercie d'avoir pris de votre temps pour publier un avis nous concernant.
Nous espérons que vous avez passé un agréable séjour parmis nous.
Dans l'attente de vous revoir
by A verified traveler
Posted 13 Sep 2019 on Hotels
Noisy at 3 am when I could hear noise from another room
Comment from Hotel Management
31 Oct 2019 by Marie C, Hotel Management
Chère cliente,
En effet lors de votre venu plusieurs client non discret rentraient de mariage.
Sachez qu'un numéro d'urgence reste joignable à tout heure du jour et de la nuit.
Vous en souhaitant bonne réception,
Cordialement
by A verified traveler
The rooms need a clean !
Posted 12 Aug 2019 on HotelsThe hotel was OK but do be aware the breakfast is very poor so don't expect anything tasty all they had was dried cake coffee & orange, the room had aircon but was very noisy and the room was very basic, I would expect more for the money & the rooms need a clean.
Comment from Hotel Management
15 Aug 2019 by MB, Hotel Management
Dear Customer,
Our "mediocre" breakfast consists of:
viennoiserie cooked by the minute just like our bread and perennial pasta, yoghurt with nature fruit, compote, organic compote and cooked in cauldron, organic cereal, gluten free, various organic jam, orange juice, apple juice , fresh fruit, fruit salad, cottage cheese, cold meat platter, cheese, spread, sandwich bread, mini pancakes, cake ...
for a price of 9.90 euros served as an all-you-can-eat buffet ...
What would you like more?
Wishing you good reception,
cordially
by A verified traveler
Posted 21 Jul 2019
We booked a disabled room for our friend who cannot walk over 6 months ago. No room available when we arrived so he could not wash or go to the toilet! Staff not interested and blamed in on Expedia who we booked with. Staff were rude and uninterested in our predicament. When we got home claimed we lost a key and not paid room tax ??
Second bad experience with Campanile and we will never use them again
Bad, bad customer service!!
Comment from Hotel Management
21 Jul 2019 by MB, Hotel Management
Dear Madam,
Being in reception the morning of your departure I was more consciliant with your situation!
Indeed, on expedia you have booked a room with two beds disabled malehureusement as I explained these rooms do not exist in our establishment and I apologized while this is not my responsibility.
Then, and yes you are with the keys and we had to pay 250 euros locksmith but more you are held without even presenting you in receipt deposited your keys and pay your restaurant bill in the amount of 52 euros because you have consumed alcohol as well.
And the same morning I still ran on the parking lot with you and all your friends for you to pay your breakfast and tourist tax otherwise you would be left without paying.
But unfortunately I did not manage to call everyone because I was short of money for the catering bill.
Looking forward to your call for payment!
cordially
