Ratings based on 85 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Elevator stopped working a few times , locked in hallway stairwell because our key card stopped working, room acceptable,,,
Comment from Hotel Management
9 Nov 2024 by Equipe Ibis Styles, Hotel Management
Hello,Thank you for your feedback. We’re sorry to hear about the issues with the elevator and the inconvenience with your key card. We understand how frustrating this must have been, and we apologize for any disruption it caused during your stay. We’ll ensure our maintenance team addresses these concerns promptly.We’re glad the room met your expectations, and we hope to have the opportunity to provide you with a smoother experience in the future.Kind regards,
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by Equipe Ibis Styles, Hotel Management
Cher Juzefs,Merci infiniment pour cette note parfaite !Au plaisir de vous revoir prochainement parmi nous.Bien à vous,
by A verified traveler
Posted 25 Jul 2024
Hotel ok - however there was a foul drain smell and we had to change rooms.
Comment from Hotel Management
28 Jul 2024 by Team Ibis Styles, Hotel Management
Dear Pat,Thank you for taking the time to share your experience with us. We are sorry to hear that you have encountered this problem and you had to change rooms. Please accept our apologies for this inconvenience. Your comfort is our top priority, and we take your feedback very seriously in order to improve our services. We hope to have the pleasure of welcoming you back very soon for a perfect stay.
by A verified traveler
Posted 20 Jul 2024
Clean, friendly staff, good breakfast.
Comment from Hotel Management
28 Jul 2024 by Team Ibis Styles , Hotel Management
Dear Andrew,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean, our staff friendly, and enjoyed our breakfast. Your satisfaction is important to us, and we look forward to welcoming you back in the future.
by A verified traveler
Great for family
Posted 16 Apr 2024 on HotelsIt was clean nice hotel. Good for family.
Comment from Hotel Management
20 Apr 2024 by ibis styles , Hotel Management
Thank you for your kind review. We're delighted you enjoyed our family-friendly hotel.
by A verified traveler
Clean with awesome breakfast!
Posted 19 Mar 2024 on HotelsWe got family rooms to stay in - the rooms connected so one side had a double bed and bathroom and the other had two twins and a bathroom. Worked great for us. Both were very clean and simple inside. The hotel was quiet and a great price and location for us to get to the palace.
The included breakfast was so good!! Everything was displayed in such a darling way! All the plates and utensils were re-useable which is great. There were plenty of food choices including granola and yogurt, mini crepes and pancakes with toppings, fresh fruit, croissants and baguettes, cereal, fruit juices, and a hot drink machine that included hot chocolate that my kids loved.
Great hotel to stay in!
Comment from Hotel Management
19 Mar 2024 by ibis styles , Hotel Management
Dear PaulThank you for your positive feedback! We're glad our family rooms worked well for you. We're delighted you appreciated the cleanliness, simplicity, and comfort of our rooms, as well as our convenient location and complimentary breakfast. We hope to welcome you back soon on your next stay!
by A verified traveler
Posted 25 Dec 2023
This was a nice clean hotel with great parking, which was one of the things we wanted. We pre paid, so check in was really fast, gave our name and that was it. Chek out was equally fast, dropped our key at front desk.
The breakfast is much like the typical euro but they did have a creamy/scrambled eggs and bacon, so that was a plus.
The rooms were clean but very small, just a small walking path around the three sides of the bed, no more. Bathroom was nice.
Our once small complaint would be there was only one small pillow per bed, and it wasn't a thick/fluffy one, we would have liked a second pillow each to have some bulk.
Comment from Hotel Management
26 Dec 2023 by ibis styles , Hotel Management
Thank you for your detailed feedback! We're delighted that you enjoyed our clean and beautiful hotel, convenient parking, and the efficient check-in/check-out process. It's great to hear that you found positive aspects in our breakfast, especially with creamy/scrambled eggs and bacon. Your comments about room size and the number of pillows are duly noted, and we'll take steps to address them. We hope to have the pleasure of welcoming you again. Thank you for choosing our hotel and sharing your experience!
by A verified traveler from Calgary
Posted 14 Sep 2023
Swim pool was nice as temp was 36 degrees. Room clean, front desk helpful
Comment from Hotel Management
9 Nov 2023 by L'équipe Ibis Styles, Hotel Management
Hello,Thankyou very much for your comment.Best regards
by A verified traveler
Restaurant Not Open At Weekends!
Posted 4 Jul 2023 on HotelsStayed Saturday & Sunday evening, arrived 5pm after a very long drive, at check in I asked if we needed to book a table for the restaurant - we were exhausted & very hungry & just happy to relax in the hotel that evening.. however, THE RESTAURANT/BAR isnt open at weekends! I specifically booked here knowing we would be too tired to go out on the 1st night so I was angry to find the info we had been given was incorrect. We were advised there was a good Portuguese restaurant a few minutes walk away, however it too was closed until 19.00 there was also a Chinese buffett in the vicinity... this too was shut. So our first evening in the Versaille area, as didnt have the energy to drive around looking for food & the news was full of the French riots , we ended up with a few nibbles from the nearby Lidl... not ideal in the least. The hotel itself is in an slightly grubby area but the hotel is clean, functional & run by young enthusiastic staff. The hotel was busy & the breakfast on Sunday was chaotic with nowhere near enough plates/cups/tables for all the guests. A 10 minute drive from the Palace, i would recomend an Uber though as its cheaper for a return taxi than the cost to park in the Palaces car parks for the day!
Comment from Hotel Management
4 Feb 2024 by ibis styles , Hotel Management
Thank you for sharing your experience. We apologize for the misunderstanding regarding the restaurant/bar. We appreciate your feedback on breakfast and are working to improve. We hope to have another opportunity to welcome you and provide a more enjoyable experience. Thank you for your constructive feedback.
by A verified traveler
Posted 25 Jun 2023
very modern very clean this was the best place we stayed at... also breakfast was good as well... secure parking fir cars...
Comment from Hotel Management
26 Dec 2023 by ibis styles , Hotel Management
We are delighted to hear that you found our establishment very modern and clean, making it the best place you have stayed. We're also pleased that you enjoyed our breakfast and the secure parking for cars. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again on your next stay. Thank you for choosing our hotel and sharing your positive experience!
