Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 29 Jun 2024
by A verified traveler
Posted 26 Apr 2024 on Hotels
by A verified traveler
Awful service
Posted 31 Dec 2023 on HotelsWe arrived after the reception was closed, which was ok since it's meant to be 24/7 and got a confirmation of this via email previously. Upon arrival, the automated machine wouldn't deliver the room card so I went inside and called the number for emergencies. After a few attempts and 30min wait, the hotel "receptionist" for emergencies was shouting from the window at me and asking 3 times if I used the machine, of which I had to repeat that it wasn't working. He was extremely rude and still charged me for city tax a 3rd time even though I already paid at the machine twice (which went through). Overall a stressful stay, appalling customer service and a place you should avoid.
by A verified traveler
Posted 27 Nov 2023
Arrived to find that they had allocated our pre-booked room to someone else. It took an age for them to work out how to give us a different room. Once we were in bed we tried to log-in to the wi-fi and it would not recognise our name and room number so clearly they had not entered our new room booking on the system
by A verified traveler
Posted 24 Oct 2023 on Hotels
by A verified traveler
On route
Posted 21 Oct 2023 on HotelsBest option in Caen Budget Hotel.
by A verified traveler
Posted 18 Oct 2023
by A verified traveler
Posted 17 Sep 2023
Smallest room ever. Fire alarm went off & no direction from staff assuming we would know who was staff.
Gate coding was poorly placed, have to get out of car,.search for it & then hope you get back in your before it closes.
by A verified traveler
Posted 26 Aug 2023 on Hotels
