Ratings based on 242 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Uncomfortable bed, people coming and going until 3am in the morning. I booked as a stop off on a long journey and I didn’t get the comfortable rest I wanted.
Comment from Hotel Management
6 May 2024 by MOUHAMED, Hotel Management
Thank you for taking the time to share your feedback with us. We sincerely apologize for the discomfort you experienced during your stay, particularly with the bed and the noise disturbances late into the night. We understand how crucial a good night's rest is, especially during a long journey.Please rest assured that we take your concerns seriously. We are currently reviewing our room furnishings to ensure our beds meet the comfort expectations of our guests. Additionally, we are looking into enforcing stricter quiet hours to minimize late-night disturbances.We appreciate you bringing these issues to our attention, and we hope to have another opportunity to provide you with the restful experience you expected and deserve.Warm regards,
by A verified traveler
Posted 4 Jul 2023 on Hotels
by A verified traveler from Chaska
Posted 12 Dec 2021
The room was so small. The bathroom and the sink in the bathroom was so small. It was challenging to wash the hand and face.
The people at the front desk (the lobby) were smoking in the building when I enter the build for the check in.
There was no shower towel. The hand towels were also very old.
Comment from Hotel Management
18 Dec 2021 by l, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Reception
by A verified traveler
Posted 10 Sep 2019 on Hotels
by A verified traveler from England
Posted 12 Aug 2018 on Ebookers
We had 4 rooms two were not clean to a good standard. Bedding supplied to make up the one bed wasn't very fresh and clean. Bathroom is communal use that had been well used by morning and in need of cleaning. Will not be using F1 hotel in the future.
Recommended
for Everyoneby A verified traveler
Good place to sleep. Bath not in room.
Posted 4 Jul 2016 on OrbitzIt was that. A real first time experience. Great lady at counter. Spock english. Bath and shower shared with rooms on floor. Quiet industrial area. Couldn't walk easily to town. But the price was the best I could find and I was leaving first thing in the morning. Just wanted a place to sleep.
by A verified traveler
Posted 25 Aug 2024 on Hotels
La chambre était sale, tâches sur les draps, papier de bonbons sous les draps, sols qui collent, le micro onde dégager une odeur de brûlé, le frigo fuitait, le store à peiné avec un colsone… odeur dans la chambre de cigarette… présence de plusieurs moustiques… es toilettes collectifs était sales ainsi que les douches nous ne les avons pas utilisé de ce fait… nous étions avec notre fils de 2 ans, c’est la pire expérience d’un hôtel jusque ici..
by A verified traveler
Nuit horrible
Posted 14 Aug 2024 on HotelsNuit horrible. Trop chaud dans la chambre, hygiène laisse à désirer dans la chambre, dormi hors couverture à cause des bestioles. Aucune aerations dans la chambre du coup odeurs nauséabondes Douche et toilettes très sales. Petit déjeuner très très moyen pour le prix. Hôtel très difficile d'accès même avec le GPS . Nous n'en ferons pas de publicité, cher pour ce que s'est.
by A verified traveler
Chambre trop petite
Posted 5 Aug 2024 on HotelsComment from Hotel Management
11 Aug 2024 by Doucara , Hotel Management
Merci d'avoir partagé votre avis. Nous sommes désolés que la taille de la chambre n'ait pas répondu à vos attentes. Vos retours sont importants pour nous et nous nous efforçons d'améliorer continuellement notre service. Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous en faire part. Nous espérons avoir l'occasion de vous accueillir à nouveau pour une meilleure expérience.
by A verified traveler
Posted 25 Jul 2024
Chambre bien agencée
Comment from Hotel Management
11 Aug 2024 by Doucara , Hotel Management
Merci pour votre commentaire positif ! Nous sommes heureux que l'agencement de la chambre vous ait plu. Nous espérons vous accueillir à nouveau pour un autre séjour tout aussi agréable.