Ratings based on 383 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oldham
Posted 1 Sep 2024
Great
Comment from Hotel Management
4 Sep 2024 by Claire, Directrice, Hotel Management
Cher Guy,Merci pour votre excellente notation de notre hôtel !Au plaisir de vous accueillir à nouveau à Saint Avold
by A verified traveler
Posted 27 Aug 2024
Also I been charge twice
Comment from Hotel Management
9 Oct 2024 by Ehre Loriane , Hotel Management
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience of being charged twice. Your satisfaction is important to us, and we want to ensure this is rectified.Best regards,
by A verified traveler
Posted 27 Oct 2022 on Hotels
Room was smelly and towels were dirty, window wasn't clean with cobwebs on the outside. Rooms were not soundproofed as mentioned.
by A verified traveler
Nice hotel, service not great
Posted 11 Sep 2022 on HotelsCheck in was not great, but we eventually got our pre booked and pre paid rooms. Room was comfortable, large and well appointed. Bed was very comfortable. Restaurant was not great. Waiter brusque at best! Menu very limited and only the items listed on the black board available. No atmosphere in the restaurant, shame as very nicely presented and the food was ok
Would stay again, but not eat.
by A verified traveler
Ok hotel
Posted 31 Aug 2022 on HotelsHotel looks a bit tired. Location is good very close to motorway. Staff pleasant and welcoming.
Comment from Hotel Management
14 Oct 2022 by Claire Houttemane, Hotel Management
Dear guest,Thank you for taking the time to share your opinion about our hotelRegards
by A verified traveler
Posted 29 Aug 2022 on Hotels
Comment from Hotel Management
14 Oct 2022 by Claire Houttemane, Hotel Management
Cher Daniel,Un grand merci pour votre excellente notation de notre établissementCordialement
by A verified traveler
Posted 21 May 2022 on Hotels
by A verified traveler
Quiet and comfortable
Posted 4 May 2022 on HotelsIt's a quiet, comfortable hotel with a quirky ambience. They had a pair of pet rabbits in a fenced area alongside the reception desk -- a charming treat for children (and for my wife). The breakfast was fresh and had lots of choices. The staff were all friendly and helpful.
by A verified traveler
Good, spacious rooms, easy to find.
Posted 12 Dec 2021 on HotelsPlace appears a little tired from the outside but fine inside. Room was very spacious with a king size bed and plenty of room. Would have preferred a separate shower rather than a shower over a bath, but some would no doubt prefer the bath. Easy to find, on the main road but far enough away that there is no traffic noise.
by A verified traveler from kent
Posted 22 Aug 2020
the property is out dated and in need of a make over. The carpet in the room was so very dirty and stained. not nice at all
