Ratings based on 33 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Excellent
by A verified traveler
Posted 9 Sep 2024
Staff were excellent
Breakfast was particularly good with a wide choice
Dinner was excellent vfm
by A verified traveler
Perfect spot
Posted 6 Jul 2024 on HotelsThis was a beautiful hotel with the kindest and most helpful staff. Very accommodating when we had to come in late. Wish we could have stayed so much longer.
Comment from Hotel Management
8 Jul 2024 by The reception, Hotel Management
HelloThank you for your feedback, we are very glad you enjoyed your stay in our hotel. We will be very happy to welcome you again another time. Best regards
by A verified traveler
Posted 11 May 2024
Location was amazing and staff were all great.
Comment from Hotel Management
20 Jun 2024 by The reception, Hotel Management
Hello, Thank you for your feedback. We are glad you enjoyed your stay in our hotel. Best regards,
by A verified traveler
Posted 26 Apr 2024 on Hotels
by A verified traveler
Posted 4 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Céline, Hotel Management
Merci beaucoup pour votre retour :-)
by A verified traveler
Beware!
Posted 14 Sep 2023 on HotelsOur room was 10.5 x 10.5! It was so tiny we had no space to get in or out of the bed. There were no amenities. No facial tissue, no air conditioning, no ice. to use the toilet you had to position your body sideways as there was no room for your legs to sit properly.
Only good thing is the food was tasty. Would NEVER recommend this place.
by A verified traveler
Posted 12 Sep 2023 on Orbitz
The check in and out process was pleasant and simple. The hotel was updated, spacious and staff was friendly. It was a quiet stay, windows just need to be open because there is no air conditioning.
Comment from Hotel Management
13 Sep 2023 by Céline, Hotel Management
Merci beaucoup pour votre retour :-)Bien à vous, toute l'équipe du Clos Normand
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by Céline, Hotel Management
Merci beaucoup pour votre retour :-)Toute l'équipe du Clos Normand
by A verified traveler
Posted 14 Jul 2023 on Hotels
The hotel has a nice location and staff overall is nice except the owner who was rude because we had some delay for check out. It was not necessary to be so rude and it really wasted our stay despite the overall nice hotel.
Comment from Hotel Management
18 Jul 2023 by Céline, Hotel Management
The fact that you stayed until 12.20 (check out 11.00) in the room disrupted our planning, as the room was rented. If you had wanted to stay longer, the first thing would have been to let us know. We would have let you use the seminar room free of charge so that you could hold your conference. You could also have been charged for the extended use of the room, which we did not do. In a case like yours, it would have been more appropriate to apologise when you did not respect the check-out time.
