Ratings based on 472 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 23 Sep 2024
charge my car without my permission after I cancelled the reservation
Comment from Hotel Management
25 Sep 2024 by OlgaU, Hotel Management
Dear Dan,Thank you for your feedback and bringing this to our attention. I understand your concern about being charged after canceling the reservation. However, I would like to clarify that the payment for your stay was processed directly through Expedia, not by the hotel. Based on our records, we had the pleasure of hosting you from September 22nd to 23rd, and there is no indication that the reservation was ever canceled.To better assist you, could you kindly provide additional details? This will allow us to look into the matter thoroughly and work with Expedia to resolve the issue. We appreciate your patience and look forward to helping you.Best regards,Olga Uliyanova, Front Office manager, Bains de Saillon
5 out of 5
by A verified traveler

discovery

Posted 29 Aug 2024 on Hotels
Absoutely amazing baths!
Comment from Hotel Management
12 Sep 2024 by sds, Hotel Management
Cher Andre,Nous vous remercions pour cette note parfaite! Votre satisfaction nous motive à continuer d'offrir le meilleur service. À très bientôt pour un nouveau séjour.Cordialement,L'Equipe de la Réception
5 out of 5
by A verified traveler

Posted 21 Jun 2024
Comment from Hotel Management
30 Jun 2024 by OlgaU, Hotel Management
Chère Katherine,Merci infiniment pour votre retour positif ! Nous sommes très heureux que vous ayez eu un séjour magnifique à l'Hôtel des Bains de Saillon. Votre satisfaction est notre priorité.Nous espérons vous revoir très bientôt pour une nouvelle expérience tout aussi agréable.Bien à vous,L'équipe de l'Hôtel des Bains de Saillon
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Excellent highly recommended

Posted 11 Feb 2024 on Hotels
Excellent place to stay as a family wanting to explore local ski resorts. Fantastic breakfast, pools, spa and fast river a massive hit with all. Only slight and minor query is the food for dinner was good but a touch limited for kids.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2023
5 out of 5
by A verified traveler

Lovely stay

Posted 14 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Excellent

Posted 25 Jul 2023 on Hotels
We had a great stay, both kids and adults. Stayed for four nights. Food, cleaning, equipment everything was great. We went to Charmonix for one day - can strongly recommend and to the the small old village where we climbed the castle and had lunch - beautiful. And best of all - water in the pools were warm and nice! : )
4 out of 5
by A verified traveler

Nice place for a few days' rest

Posted 23 Feb 2023 on Hotels
The hotel is gradually coming back to full functionality - the pools were very pleasant and whilst the hotel was full, it did not feel you had to queue or too crowded. Overall a very pleasant stay.
5 out of 5
by A verified traveler

Posted 25 Sep 2020 on Hotels
Comment from Hotel Management
29 Sep 2020 by ca, Hotel Management
Bonjour Durward, Merci pour votre belle note! Top que vous ayez apprécié les moments passés chez nous! Revenez vite nous trouver! A bientôt
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