Ratings based on 159 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jul 2024
Fun adventure. Highly recommend.
Comment from Hotel Management
24 Jul 2024 by Jungle Rafts, Hotel Management
Dear Natalie, Thank you for staying with us and taking the time to leave a valuable review. We are glad that you had a wonderful time while enjoying the hospitality. We look forward to welcoming you back. Best regards, River Kwai Jungle Rafts
by A verified traveler
Posted 7 May 2024 on Hotels
Comment from Hotel Management
8 May 2024 by Jungle Rafts, Hotel Management
Dear YUN CHIEH, Thank you for staying with us and taking the time to leave a valuable review. We are glad that you had a wonderful time while enjoying the hospitality. We look forward to welcoming you back. Best regards, River Kwai Jungle Rafts
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
10 May 2024 by River Kwai Jungle Rafts , Hotel Management
Dear Yoswaris, Thank you for staying with us and taking the time to leave a valuable review. We are sorry to see the score you left us. In order to ensure customer satisfactory, we would like to learn more about your experience during staying with us. Should there be any issue or specific area of improvement, please feel free to let us know. We look forward to welcoming you back. Best regards, River Kwai Jungle Rafts
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Jungle Rafts, Hotel Management
Dear Maria,Thank you for staying with us and taking the time to share valuable feedback. We are deeply sorry to hear that you did not like our hospitality. Your comment is important and should there be any room of improvement, please do not hesitate to let us know.Why highly hope you would give us another opportunity to win back your trust. Best regards,River Kwai Jungle Rafts
by A verified traveler
Take a torch!
Posted 12 Apr 2024 on HotelsThe accommodation is very dark even during the day. It’s very basic and tired. Lots of the wood needs replacing.
Doesn’t look the photos on the website.
Food was very poor
Eco due to no electricity but all the shampoo, shower gel etc all go straight into the river?
Dodgy floor boards in toilet which smelled of pee when wet.
Only 2 sun beds and 2 hammocks per 4 rooms with a potential capacity of 12 people
We cut our stay short, not our really our cup of tea
Comment from Hotel Management
14 Apr 2024 by Jungle Rafts, Hotel Management
Dear Elizabeth, Thank you for staying with us and taking the time to leave a valuable review. We are sorry to learn that some aspects did not meet your expectations. Allow us to explain herewith. To deliver quality hospitality, we consistently offer standard services and accommodations with guest satisfaction as our utmost priority. We dedicate ourselves to maintaining and rejuvenating our property to a certain standard. Our staff conducts daily inspections to ensure the facility is well-maintained. Nevertheless, your comment is important for us to proceed with appropriate implementation. Regarding food, in fact, our food has received numerous compliments from various customers. We recognize that everyone has their own preferred flavors when it comes to food. Our chefs consistently select the highest quality ingredients, produce, and premium-grade groceries to craft the finest meals. We appreciate your feedback, and your comments will be invaluable for our ongoing efforts to enhance our offerings.Additionally, we have implemented septic tanks and water treatment systems in all of our villas to promote sustainability and preserve the natural environment. Also, all of our provided toiletries products are 100 % organic, therefore they would be environmentally friendly. We look forward to welcoming you back. Best regards, River Kwai Jungle Rafts
by A verified traveler
Amazing and beautiful 2 night stay
Posted 1 Apr 2024 on HotelsWe had such an amazing 2 night stay at the Jungle rafts. In such an idyllic location on the river kwai which was so picturesque. Was easy to find using a grab from Bangkok then the boat from the pier. We loved feeding the elephant early in the morning. Food provided for breakfast and dinner was delicious authentic thai food and there was plenty. We had a thai sim and there is signal and 5G but also wifi in the breakfast area if needed. We did a boat tour to the cave and Sai Yok waterfalls, which was great day - we joined with another couple to make this cheaper which worked out well! The staff are all friendly and helpful. We also enjoyed a thai massage, mon dancing and a hike to the local mon village. We had no neighbours during our stay so had the whole dock to ourselves with 2 sunbeds, hammock and a table. The only down side was the heat on the first night, it was around 38 degrees in the day and was extremely hot in the bungalows obviously no electricity for fans or AC but it we unbearable we could not sleep, much better on the 2nd night after some rain in the evening to cool down the bungalow - may be worth staying in the cooler months. Also the bungalows are very dark even during the day with just one small battery powered lamp and torch on keys for light, was very difficult to see but manageable. Overall such an amazing experience in Thailand, something a bit different than the usual touristy spots to relax and soak up the beautiful country!
Comment from Hotel Management
1 Apr 2024 by Jungle Rafts, Hotel Management
Dear Nicole, Thank you for staying with us and taking the time to leave a valuable review. We are glad that you had a wonderful time while enjoying the hospitality. We look forward to welcoming you back. Best regards, River Kwai Jungle Rafts
by A verified traveler
Posted 6 Oct 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by Jungle Rafts, Hotel Management
Dear greg, Thank you for staying at River Kwai Jungle Rafts Resort and taking the time to leave a valuable review. We are glad that you loved hospitality. We look forward to welcoming you back. Best regards, River Kwai Jungle Rafts
by A verified traveler
Great for rustic getaway with kids
Posted 12 Jan 2023 on HotelsYour opinion on this place has a LOT to do with your expectations. There are several of these along the river that are more exotic and romantic (more privacy), but this was still a great 1 night experience with our family. It is extremely rustic with thin walls and no electricity. Hard to sleep if you have noisy neighbors. BUT, the easy hike to the neighboring Mon village and seeing the local elephant gives this location an added bonus if you have kids. Food is good and location is clean. Personally, if it was my wife and I, I would have chosen a different location (like Float House), but I would choose this one again if it was with our kids. Also, 1 night was perfect. Not enough to do for multiple nights. Lastly...make sure to jump in the river...best part!!
Comment from Hotel Management
26 Jan 2023 by River Kwai Jungle Rafts, Hotel Management
Dear Valued Customer, Thank you for your recent stay at River Kwai Jungle Rafts Resort and sharing valuable perspective. We are happy to learn that the latest client had a pleasant experience with our hospitality . We highly hope to see you back in the future. Best regards, River Kwai Jungle Rafts
by A verified traveler
Posted 2 Dec 2022 on Hotels
Comment from Hotel Management
26 Jan 2023 by River Kwai Jungle Rafts, Hotel Management
Dear Louis, Thank you for your recent stay at River Kwai Jungle Rafts Resort and giving us a good rating. We happy to learn that the latest client had a pleasant experience with our hospitality . We highly hope to see you back in the future. Best regards, River Kwai Jungle Rafts
by A verified traveler
Posted 7 Nov 2022
Ok
