Ratings based on 27 Verified Reviews
2.9 Room cleanliness
2.7 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2019 on Hotels
Fair enough
by A verified traveler from Edmonton, Alberta
Posted 3 Sep 2019
Overall, it's a decent hotel. The only problem is that Safi is not a tourist destination kind of city
by A verified traveler
Posted 7 May 2019
by A verified traveler from melbourne
NOT A GOLDEN TULIP!
Posted 14 Oct 2014
Pros: Leaving it!
Cons: Everything!
Location: Good restaurant nearby: Chez Gegene!
This hotel is very run down and the rooms are terrible. Neither elevators worked and we had to carry our luggage up the flights of stairs. The front desk is indifferent and will not give you the right time of day...At breakfast the attitude of the staff was that they were doing you a big favor by allowing you to eat from the breakfast buffet in their hotel, and we had to ask for a spoon, as there was no spoon around, and they seemed quite shocked by our audacity!. No hospitality whatsoever. The room was filthy, no coat hangers at all, the bedside lights did not work and the bathroom needed a thorough clean. This hotel is probably on its last leg before closing down. The swimming pool needs a good clean, full reconstruction (there were more tiles around the pool area than in the pool itself!).
This place must have been beautiful at some stage, but now the whole place is run down and looks very tired and dirty. The corridors were filthy and with paint coming of the walls.
by A verified traveler from Israel
If you are clear in your mind, never you book this
Posted 6 Jun 2013 on HotelsSomeone was drunk when he declared this hotel 5 stars.
The service is terrible.
The hotel is very outdated, the rooms stink.
No hot water and towels stink.
Celebrating mosquitoib the bed room and not allow to sleep.
We preferred to spend the night in a car instead of the hotel room.
Personal advice,
There is nothing to seek in this city, just keep away.
by A verified traveler
When was the 5 star rating attended last?
Posted 16 Jun 2012 on HotelsI am not sure when the hotel got it's 5 star rating. The building was old and there were no refreshment facilities within the room.
by A verified traveler from london
not 5* hotel
Posted 21 Oct 2011The hotel is not clean as expected 5* hotel. Even restaurant glass was dirty.
by jibilu from jibilu
the staff very friendly and it was fairly clean, nice free intretainment
Posted 3 Feb 2011 on Travelocity
Pros: Close restaurants, Quiet
Cons: No free Internet
Very good experience for the area, considering that Saffi is a fishermen town. The staff very helpful, the night entertainment was a lot of fun, the service and the food in the the restaurant were very clean and reasonable priced.
and the pool was very clean and lively since it is use for none guest which give it a familiar atmosphere.
by A verified traveler from München Bayern
Posted 1 Dec 2019
Sehr freundliche Personal von der Hausdame bis zum der réception
Comment from Hotel Management
12 Jan 2020 by dahouane, Hotel Management
thank you very much
by A verified traveler
Posted 28 Oct 2019
