Ratings based on 37 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2023
Comment from Hotel Management
5 Apr 2023 by Mohamed, Hotel Management
Dear GuestThank you very much for your comment on Expedia We appreciate very much that you share your impressions of your holidays at Shams safaga hotel And we will be more than happy to have you as our guest again.Best regards,Hotel Management
by A verified traveler
3rd visit with family
Posted 25 Jul 2021 on Hotelsthis is my 3rd time at Shams Safaga with family, the only good thing about my stay was the price and the beach, other things was less than average, the Food and Beverage staff are not friendly at all
Comment from Hotel Management
28 Jul 2021 by Alaa, Hotel Management
Dear Mr. Ahmed,
Thanks for your interested in our hotel Shams Safaga.
We will consider your comments and we will do our best to make your next holiday with us more enjoyble
by A verified traveler
Good hotel and very bad restaurant staff
Posted 1 Aug 2020 on HotelsOnly one small bar
Only one type of juice
Only one bar in beach with limited soft drinks
No snacks on beach
Restaurant staf non helpful
House keeping is very good
Location is very good
Aqua park is good
No internet in all parts of the hotel
The reception non air conditioned
All parts of restaurants non air conditioned
Restaurant staf were non profesinal
by A verified traveler
Posted 25 Jun 2020 on Hotels
by A verified traveler
Good hotel
Posted 2 Jun 2020 on HotelsThe beach was perfect
The food too was perfect but the bar has very simple drinks
The room was sea view
It is a morning hotel, at the night you will stay in your room
Comment from Hotel Management
2 Jun 2020 by Alaa , Hotel Management
Thanks for choosing our hotel for your vacation
and we hope to see you again
and we will take your comments in consideration
by A verified traveler from New Cairo
Posted 28 Oct 2019
Initially upgraded ( ! ) to a bungalow. Two separate beds. A TV with about 12 channels and only one in English on a TV set that came out of the 1970's with abysmal reception. There was no internet available unless you wanted to pay per hour ( expensive ) by purchasing a card. There were no plugs in the sink or bath, no coffee provided and a window that was exceedingly difficult to open and close with a fly screen that did not fit. This all inclusive resort consisted of the worst wine I have ever drunk in my life and what seemed to be watered down ( or the absolute cheapest ) spirits.
The staff however everywhere were friendly, accommodating and efficient, polite and respectful. The food was generally very good albeit a little bit repetitive, the grounds and amenities, beach and everywhere were all kept clean...although I did find it irritating that lying on a sunbed one was continually pestered by touters for various other services. Nevertheless overall pleasant enough for a short stay but at the end of the day it is not a place I would ever return to.
by A verified traveler
Posted 10 Jun 2019 on Hotels
Comment from Hotel Management
12 Jun 2019 by Alaa Shalash, Hotel Management
Thanks for choosing our hotel for your holiday
we will do our best to consider your comments to make your next visit more fantastic
by A verified traveler from Cairo
budget hotel / need more renovation
Posted 12 Sep 2017
Pros: the greenery
Cons: Food Must Be improved
Beach Services
Location: Location is close to Safaga city , you can reach Safaga city by Micro bus the fare is 2 pound per person , but after 10 PM it will be more ,
we were a group of 24 + 4 children , we booked 11 rooms in soft all inclusive bases , (low quality juices)
check in was fast and the reception staff were very good ,
Hotel all in all is OK for the people who looking for budget hotel ,
Rooms are very old with very old facilities , in some rooms air conditions not working or needs more maintenance ,
Rooms has very old TV " not flat , not LCD , not LED , . most of the TV channels not working
Food , the variety is very limited and not tasty except one day from the five days we stayed ,
No service on the peach , if you need any thing you have to go yourself ,
They use a very cheap plastic cups . not environmental friendly ,
Staff is very polite ( but they are not professional ) except a few of them
Beach is save for the people who cannot swim ,
Animation team is not bad
by Mariam
nice with few comments
Posted 4 Sep 2017 on Hotelsrooms appliances are old.. however the room is clean . Pool is nice and beach is Sandy and beautiful there are some corals too for those who love snorkelling .. food tastes good but there ain't many varieties.. weather of safaga is amazing.
Recommended
for Everyoneby A verified traveler
Nice hotel
Posted 21 Jul 2017Nice hotel... me and my family really enjoyed.. we will be back. Beach was exlant for kids and also a good restaurant with a good service. Need better entertainment but was okay for me, quite is my favorite.
