Ratings based on 973 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Can’t wait to stay here again, it was a great experience!
Comment from Hotel Management
11 Dec 2024 by Customer Service, Hotel Management
Gina, we're delighted you loved your experience at The Citizen Hotel, Autograph Collection. We're looking forward to welcoming you back.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Customer Service, Hotel Management
Elizabeth, thank you for sharing your feedback. We are thrilled you enjoyed your stay at The Citizen Hotel, Autograph Collection. We’re looking forward to welcoming you back.
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Customer Service, Hotel Management
Sherri, thank you for staying with us at The Citizen Hotel, Autograph Collection. We're thrilled you had a wonderful experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 2 Dec 2024
Amazing.
Comment from Hotel Management
3 Dec 2024 by Customer Service, Hotel Management
Ryan, thank you for staying with us at The Citizen Hotel, Autograph Collection. We’re delighted to hear you found your experience amazing. We look forward to welcoming you back soon!
by A verified traveler from San Jose
Posted 2 Dec 2024
Street parking or Valet for $49.
Comment from Hotel Management
3 Dec 2024 by Customer Service, Hotel Management
Patty, we’re delighted you loved your experience at The Citizen Hotel, Autograph Collection. We're glad to provide parking options for our guests and appreciate your understanding. Looking forward to welcoming you back.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Customer Service, Hotel Management
Tomas, thank you for choosing to stay with us at The Citizen Hotel, Autograph Collection. We are thrilled you enjoyed your stay and look forward to welcoming you back in the future.
by A verified traveler from Tracy
Posted 1 Dec 2024
I was greeted with a smile and friendly welcoming staff! Great hotel
Comment from Hotel Management
2 Dec 2024 by Customer Service, Hotel Management
Rebecca, thank you for staying with us at The Citizen Hotel, Autograph Collection. The team is thrilled to hear about your positive experience and we appreciate your kind words. We’re looking forward to welcoming you back!
by A verified traveler from Madera
Posted 30 Nov 2024
OMG! This hotel was so beautiful and amazing! The staff was so polite and helpful. The building looks old and historical, just the entrance and checkin got me excited to see the rest. The rooms are spacious and the bathroom was gorgeous with a big walk in shower and subway tiles. And the bed…. I didn’t want to get up it was so comfortable! We had drinks and appetizers downstairs at Grange Restaurant & Bar. Everything was delicious and the atmosphere was super fun. I would definitely stay here again!
Comment from Hotel Management
1 Dec 2024 by Customer Service, Hotel Management
Whitney, thank you for sharing your thrilled experience at The Citizen Hotel, Autograph Collection. The team is delighted that you enjoyed the historic charm, comfortable accommodations, and the vibrant atmosphere at Grange Restaurant & Bar. We look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 28 Nov 2024
It was a good location, close to downtown
Comment from Hotel Management
28 Nov 2024 by Customer Service, Hotel Management
Chau, it's great to know you had a pleasant stay at The Citizen Hotel, Autograph Collection. Our convenient location is certainly one of our strengths. We hope to welcome you back soon!
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Jessica, thank you for staying with us at The Citizen Hotel, Autograph Collection. It's great to know you had a pleasant stay. We hope to welcome you back soon!
