Ratings based on 844 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Naema,We are thrilled to hear that you had a fantastic experience at our hotel! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Manager, Hotel Management
Hello MANDEEP, We're sorry to hear that your experience didn't meet your expectations. If you have any specific feedback you'd like to share, please don't hesitate to reach out to us. We value your input and would like the opportunity to address any concerns you may have.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Manager, Hotel Management
Hello David, We're sorry to hear that your experience fell short of expectations. Please reach out to the hotel to share any feedback so we can address the issues appropriately. We value your input and hope to have the opportunity to exceed your expectations in the future.
by A verified traveler from Eureka
Posted 10 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Manager, Hotel Management
Hello Kay,We are amused to hear that you had a wonderful experience during your stay with us! It would be our pleasure to welcome you back for another excellent stay in the future.
by A verified traveler
Posted 4 Dec 2024
The room was comfortable for 3 adults. The breakfast was convenient and well attended.
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Tamara,We are pleased to hear that you found your room comfortable for three adults and enjoyed the convenience of our breakfast service. Our team is committed to ensuring a pleasant stay for all our guests.
by A verified traveler
Posted 29 Nov 2024
Clean. Clean. Clean. Would recommend to anyone and would stay again!!!
Comment from Hotel Management
1 Dec 2024 by Manager, Hotel Management
Hello Naema,We're delighted to hear you found our hotel clean and would recommend it to others. Your satisfaction is our priority, and we look forward to welcoming you back in the future for another enjoyable stay!
by A verified traveler from Elk Grove
Posted 27 Nov 2024
Overall, the photos from the hotel, give it the idea that it’s a decent hotel upon lodging you’ll find it to be in a very noisy traffic prone area of Sacramento. There is constantly cars trucks and emergency vehicles passing on the main street of the facility on my first night stay there was a scent in the room that made it feel stale or very dry, somewhat hard to breathe after circulating the air for a few hours it’s subsided a bit later in the evening. I did happen to notice a roach appear killed it and did not see anymore that remaining night. The bed isn’t stationary so it moves somewhat the AC/heat console does not get the room as hot or warm as one may desire , only going up to 78° but there is a draft from the window and under the door. The seals need to be replaced. You can tell that the hotel is an older building and upon new ownership renovations were done simplistically paint over rusted door knobs, and hinges versus them being replaced , the sheets had burn marks and the towels had make up stains. I would say if this is a last resort fine book this place but if you plan to stay more than just a night, it is definitely not worth $180 will not return.
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Robin, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 24 Nov 2024
The service was nice and the room was super clean. It’s not in a safe feeling area. BUT it is right off two main streets so you have easy access to gas, dining, snacks etc.
Comment from Hotel Management
26 Nov 2024 by Manager, Hotel Management
Hello Leticia,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our friendly service and found your room clean. We're glad that our convenient location near main streets provided you with easy access to amenities. Your safety is a top priority, so we recommend guests remain vigilant when exploring the surrounding area.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Selena,We appreciate you choosing our hotel for your stay. If there were any aspects you feel we could improve on, please do not hesitate to contact us. We aim to provide the best experience for all our guests.
by A verified traveler from Maple Valley
Posted 20 Nov 2024
Nice check in and front lobby. The room is very clean and cozy.
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Kathy,We are pleased to hear that you enjoyed our check-in process and found our front lobby to your liking. Our housekeeping team works hard to ensure all rooms are clean and comfortable for our guests. Should you have any further feedback or suggestions, please feel free to share them with us.
