Ratings based on 974 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
It was located in a nice part of town. We were traveling with kids and felt pretty safe. It was a very convenient place to stay at since it was right off the free way. Shopping center, stores and restaurants were like 2 mins drive. The employee that checked us in that night was very nice and friendly. Lots of options for breakfast, the only thing they could improve on was prepare better. Guests were waiting for food during breakfast rush. We loved that check out time was noon but felt a bit rushed that housekeeper was already knocking at the door, ready to clean it before noon. So we told her to give us a few more mins to pack everything and checked out.
Comment from Hotel Management
24 Dec 2024 by Customer Service, Hotel Management
Pa, thank you for the thoughtful review. It’s wonderful to hear you had a great time at Hyatt Place Sacramento Rancho Cordova. The convenient location and friendly check-in experience you mentioned are truly appreciated. Regarding breakfast, we will strive to enhance the experience during busy mornings. Your feedback about the team's eagerness to prepare your room for the next guest before check-out time will be taken on board. We look forward to welcoming you back soon.
by A verified traveler
Posted 22 Dec 2024
Staff was super friendly and accommodating
Comment from Hotel Management
23 Dec 2024 by Customer Service, Hotel Management
Crystal, thank you for staying with us at Hyatt Place Sacramento Rancho Cordova. We’re delighted to hear that our team members were helpful and made your stay enjoyable. We look forward to welcoming you back!
by A verified traveler
Posted 21 Dec 2024
The staff was great.
Comment from Hotel Management
21 Dec 2024 by Customer Service, Hotel Management
David, thank you for your feedback. We’re delighted you loved your experience at Hyatt Place Sacramento Rancho Cordova. We look forward to welcoming you back!
by A verified traveler
Posted 15 Dec 2024
The place is good except there's no microwave and the bathroom doesn't have a hook to hang clothes
Comment from Hotel Management
15 Dec 2024 by Customer Service, Hotel Management
Vicky, thank you for choosing Hyatt Place Sacramento Rancho Cordova. We're glad you found the property to your liking. However, it's noted you had concerns about the room's amenities. Your feedback is appreciated, and we look forward to enhancing your experience in the future.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Customer Service, Hotel Management
We appreciate you sharing your concerns with us, Anwar.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
by A verified traveler
Posted 8 Dec 2024
I liked it
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Emiliia, we are thrilled you enjoyed your stay at Hyatt Place Sacramento Rancho Cordova. We look forward to welcoming you back in the future!
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Melissa, it’s wonderful to hear you had a great time at Hyatt Place Sacramento Rancho Cordova. We hope to see you again soon!
by A verified traveler from Incline Village
Posted 5 Dec 2024
I love this property- I always stay here when I’m in the rare.
Comment from Hotel Management
5 Dec 2024 by Customer Service, Hotel Management
Deborah, we’re delighted you loved your experience at Hyatt Place Sacramento Rancho Cordova. It's always wonderful to know that guests choose to stay with us time and time again. We’re looking forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 Dec 2024
The stay was ok. The room was cleaned, location was safe area and convenient. The breakfast was better than I anticipated. I just didn’t like the parking fee of $14 a day and the ac unit was a little too loud. Be sure to bring toothpaste, I made that mistake for a family of six and requested a toothpaste and the sent up a dental kit which had a tooth brush and 1/4 of a travel size toothpaste.
Comment from Hotel Management
2 Dec 2024 by Customer Service, Hotel Management
Nicki, thank you for your feedback. It's great to know that you found the location convenient and enjoyed the breakfast at Hyatt Place Sacramento Rancho Cordova. The concerns you mentioned about the parking fee, the AC noise, and the toothpaste provision are noted. We're glad our team could assist with a dental kit. We hope to have the opportunity to host you again.
by A verified traveler
Posted 1 Dec 2024
We liked everything about the hotel
Comment from Hotel Management
2 Dec 2024 by Customer Service, Hotel Management
Veniamin, it’s wonderful to hear you had a great time at Hyatt Place Sacramento Rancho Cordova. Thank you for your kind words, and we look forward to welcoming you back in the future!
