Ratings based on 780 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Forget the 3 o’clock check-in time - 5 o’clock
Only parking is valet - $45
The “ hip vibe” is more like airport bar restaurant
Rooms are bad lighting, and uncomfortable beds.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Customer Service, Hotel Management
Corina, the team values guest feedback and would appreciate any specific details regarding your experience. This information will help ensure the best possible service on future visits.
by A verified traveler
Posted 1 Dec 2024
Excellent stay. Clean, spacious rooms. Wonderful staff and customer service. Easy walk from Amtrak and to Golden One. Wonderful restaurant. Highly recommend
Comment from Hotel Management
2 Dec 2024 by Cristina Chavez, Hotel Management
Dear Ms. Tracy,Thank you for choosing to stay with us at Hyatt Centric downtown Sacramento. We truly appreciate you taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay and we hope we were able to make your time here memorable and comfortable.It was a pleasure having you with us, and we look forward to welcoming you back for another wonderful stay in the future. If there's anything we can do to improve your experience next time, please don't hesitate to let us know.Wishing you all the best in your future travels!Warm regards,Cristina ChavezFront Office Supervisor
by A verified traveler
Posted 1 Dec 2024
Love it!
Comment from Hotel Management
2 Dec 2024 by Cristina Chavez, Hotel Management
Dear Mr. Joseph,Thank you for choosing to stay with us at Hyatt Centric Downtown Sacramento. We truly appreciate you taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay and we hope we were able to make your time here memorable and comfortable.It was a pleasure having you with us, and we look forward to welcoming you back for another wonderful stay in the future. If there's anything we can do to improve your experience next time, please don't hesitate to let us know.Wishing you all the best in your future travels!Warm regards,Cristina ChavezFront Office Supervisor
by A verified traveler
Posted 1 Dec 2024
Great location if attending an event at the Golden One Center. Plan extra time for Valet Parking.
Comment from Hotel Management
2 Dec 2024 by Cristina Chavez, Hotel Management
Dear Ms. Beverly,Thank you for choosing to stay with us at Hyatt Centric Downtown Sacramento. We truly appreciate you taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay and we hope we were able to make your time here memorable and comfortable.It was a pleasure having you with us, and we look forward to welcoming you back for another wonderful stay in the future. If there's anything we can do to improve your experience next time, please don't hesitate to let us know.Wishing you all the best in your future travels!Warm regards,Cristina ChavezFront Office Supervisor
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Customer Service, Hotel Management
Jorge, thank you for staying with us at Hyatt Centric Downtown Sacramento. We're thrilled you had a positive experience and look forward to welcoming you back in the future!
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Customer Service, Hotel Management
Steven, thank you for choosing to stay with us at Hyatt Centric Downtown Sacramento. We hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Reymundo, we’re delighted you loved your experience at Hyatt Centric Downtown Sacramento. Thank you for staying with us. We hope to welcome you back soon!
by A verified traveler
Posted 24 Nov 2024
I have nothing to share my visit was a short one
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Alex, thank you for choosing Hyatt Centric Downtown Sacramento for your visit. We hope to welcome you back for a longer stay in the future. Safe travels!
by A verified traveler
Posted 24 Nov 2024
coffee pots - not provided, no amenities for the high price
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Krishnan, thank you for sharing your thoughts. It's wonderful to hear you had a great time at Hyatt Centric Downtown Sacramento. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.
