Ratings based on 516 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Paul was very kind even under stress of checking everyone in early.
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Kitchen was a plus
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Staff was amazing and always willing to help!
5 out of 5
by A verified traveler

Posted 21 Oct 2024
We had an amazing stay! Even though the area was a little scary at times, the staff did everything they could to make the property safe and welcoming. One morning the night staff hadn't preparred for breakfast and Carla did an amazing job setting it up quickly when she got to work. Will stay again!
5 out of 5
by A verified traveler

Posted 21 Oct 2024
All of the people at the front desk were so kind and helpful
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Nice stay, friendly and quiet.. huge lobby , breakfast
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2024
4 out of 5
by A verified traveler

Posted 17 Oct 2024
Thank for the amazing staff that helped us, & the room was good
5 out of 5
by A verified traveler

Posted 13 Oct 2024
The breakfast choices are lacking and there were not a lot of options left even at 730am. Didn’t see anyone refilling
Comment from Hotel Management
14 Oct 2024 by Customer Service, Hotel Management
Rachael, thank you for staying with us at Home2 Suites by Hilton West Sacramento. While it’s concerning to hear about your breakfast experience, rest assured that the team aims to provide a satisfactory start to the day for all guests. Your feedback is valuable and will help enhance our services. We hope to welcome you back for another stay soon!
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Customer Service, Hotel Management
Amir, thank you for staying with us at Home2 Suites by Hilton West Sacramento. We're thrilled to see your positive rating and hope to welcome you back soon!