Ratings based on 303 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Staff was friendly , fire place felt nice and cozy at night , will definitely be coming back!
by A verified traveler
Posted 25 Oct 2024
Hotel was clean and within walking distance for dining and shopping. Will stay again!
by A verified traveler from Glasgow
Posted 16 Oct 2024
Great location
by A verified traveler
Posted 15 Oct 2024
Perfect! Loved our stay. Front desk helped with early check in from our red eye flight and had scissors in a pinch. Loved our weekend at aftershocks, very close to the venue, target and Wendy’s 😂
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 1 Sep 2024
Have stayed here multiple times. Nice staff, clean, convenient. Target (and many other stores) are within walking distance
by A verified traveler
Posted 16 Aug 2024
Clean new modern
by A verified traveler
Posted 6 Aug 2024
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Element Sacramento Team, Hotel Management
Thank you!
by A verified traveler
Posted 21 Jul 2024
Even though I asked for housekeeping service, it never happened. There weren't enough towels, washcloths, and there was no spare toilet paper. I "slept" on the sofabed, which was terribly uncomfortable. There was also no sheet or blanket for the sofabed, and I had to ask for that as well. The sofabed was hard and it was impossible to sleep around the springs digging into my back. Do better, Element!
Comment from Hotel Management
2 Aug 2024 by Element Sacramento Team, Hotel Management
Thank you for your feedback. Please accept our apologies for the issues you experienced while staying with us. We shared your notes with our housekeeping staff and will ensure this was an isolated incident.
