Ratings based on 593 Verified Reviews

4.1 out of 5
78% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jan 2025
Love the fact there was no carpet in our room. Check the heat when you enter. Our room was set at 25C. Front desk staff was very pleasant.
4 out of 5
by A verified traveler

Posted 17 Dec 2024
Friendly staff, quiet and safe. No frills but quaint, I’d stay there again.
Comment from Hotel Management
17 Dec 2024 by Front desk staff, Hotel Management
We're glad to hear you enjoyed your stay with us. Thank you for the nice review. We appreciate it.
4 out of 5
by A verified traveler

Posted 12 Dec 2024
Pet friendly and was close to everything
Comment from Hotel Management
17 Dec 2024 by Front Desk Staff, Hotel Management
We're glad you enjoyed your stay with us.
4 out of 5
by A verified traveler

Posted 5 Dec 2024
Good hotel
Comment from Hotel Management
10 Dec 2024 by Front Desk Staff, Hotel Management
We're glad you enjoyed your stay with us! Thank you!
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Front desk staff, Hotel Management
Thank you for taking the time to leave us a review. We really appreciate it!
2 out of 5
by A verified traveler

Posted 27 Oct 2024
I found the beds very uncomfortable and old. The bathroom was not clean especially around the floor area of the tub. The toilet was the older, very low version and the counter closes in the space to sit on the toilet. There were crumbs on the floor by the table on arrival.
Comment from Hotel Management
10 Nov 2024 by Front Desk Staff, Hotel Management
Thank you for informing us of these issues. We will look in to why this happened. We are pleased to let you know that we will soon begin updating our washrooms.
3 out of 5
by A verified traveler

Posted 24 Oct 2024
Breakfast not great Limited choices
Comment from Hotel Management
10 Nov 2024 by Front Desk Staff, Hotel Management
We are sorry to hear our selection of breakfast items was disappointing. If you'd like to make a few suggestions we are open to that.
4 out of 5
by A verified traveler

Posted 21 Oct 2024
I used this hotel as it is close to where I had a meeting at the United Church Archives next store.
Comment from Hotel Management
10 Nov 2024 by Front Desk Staff, Hotel Management
Thank you for choosing us for your stay in Sackville. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Great
Comment from Hotel Management
20 Oct 2024 by Front Desk Staff, Hotel Management
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay with us.
3 out of 5
by A verified traveler

Posted 19 Oct 2024
Starting to really show its age, and lack of investment/upkeep. Bathroom sink leaked. Locks on the doors were not easy. Breakfast was good, but the space was too small to accommodate any volume of guests.
Comment from Hotel Management
19 Oct 2024 by Front Desk Staff, Hotel Management
Thank you for your feedback.Reviews like yours help us to prioritize updates to our property