Ratings based on 109 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2023 on Hotels
by A verified traveler
Posted 5 Aug 2023 on Hotels
by A verified traveler
Posted 10 Oct 2022 on Hotels
by A verified traveler
Good quality/price for the region
Posted 1 Oct 2021 on HotelsThe guesthouse is an old wooden building located 100 meter from the main building in a very quiet corner of the village. There is a free public parking right next to it. The room we had in the guesthouse was quite small and with low ceiling. The persons taller than 1m90 might touch the ceiling. The amenities were quite basic. There was no coffee machine in the room, but one coffee machine was available in the common room on the guesthouse.
Unfortunately the restaurant of the guesthouse was closed during our stay (end of September) so we had to go to the main building for the breakfast.
The main building has a bar with a very nice terrasse facing the mountains. We had a dinner at the restaurant of the main building and it was an amazing 3 course meal, really worth the price of 55 CHF for the vegetarian option.
The hotel has a good location for hiking in the region, for the access to mount Pilatus by the cogwheel train, and to Lucern.
The staff was amazing.
by A verified traveler
Worst experience with hotels in Switzerland
Posted 1 Aug 2020 on HotelsCheck-in was far at another hotel.
Building is old, room is tiny, toilet is very small.
WiFi - completely NOT available in the room.
No telephone in the room.
The water from shower was drained very slowly.
Could clearly hear every single word talked by people from upstairs.
Each movement from people upstairs on the old wooden floor made so much noise.
At least breakfast was not bad, maybe because it was in another hotel.
As long as you have other choice, strongly not recommend to stay here, especially with this price. The worst experience with hotels in Switzerland ever.
by A verified traveler
Posted 7 Feb 2020 on Hotels
Comment from Hotel Management
21 Feb 2020 by your host, Hotel Management
Dear guest,
Thank you very much for your great feedback.
yours Paxmontana-family
by A verified traveler
Posted 28 Dec 2019
Good looking view. Poor bed condition.
Restaurant not recommended, very pricey and extreme salty.
Comment from Hotel Management
21 Feb 2020 by your host, Hotel Management
Dear guest,
thank you for your feedback on this platform.
your Paxmontana-family
by A verified traveler
Posted 28 Dec 2019 on Hotels
Comment from Hotel Management
21 Feb 2020 by your host, Hotel Management
Thank you for your great feedback.
yours Paxmontana-family
by A verified traveler
Posted 6 Oct 2019 on Hotels
The hotel itself was great, staff was extremely friendly and helpful. The only negative thing was our room had a really old bed and we could not sleep too well due to the fact that of we moved even a cm it would make an awful lot of noise.
But definitely would recommend!
by A verified traveler
Not for regular tourists
Posted 5 Oct 2019 on HotelsThis hotel is too far away from the lucerne city and the accessibility from the nearest railway station is very minimal and hotel is not even in the walking distance from the train station. The staff weren't friendly at all and the there was a huge confusion on where to checkin and where to stay as they have multiple locations nearby. The receptionist didnt even bother to provide us proper guidance to check in. Not suggested for tourists visiting the country.
Comment from Hotel Management
18 Oct 2019 by Direktion , Hotel Management
Sehr geehrter Gast
Herzlichen Dank für Ihre Bewertung, wir bedauern, dass Sie bei Ihren Aufenthalt nicht zufrieden waren. Es ist richtig, dass wir nicht in Luzern sind. Dies ist auf Google map sehr gut im Vorfeld zu erkennen. Die Busstation ist 150 Meter von unseren Hotels entfernt somit sind wir sehr gut mit Öffentlichen Verkehrsmittel zur erreichen. Sie haben bei der Buchung das preiswertere Zimmer im Gasthaus gewählt. In der Bestätigung steht, dass das Check-in und das Frühstück im Jugendstil-Hotel stattfindet.
Freundliche Grüsse
Direktion
Hotel Paxmontana AG
