Ratings based on 362 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Room floor very dirty. Chair seat dirty. Walls ned to be repaired. Only one menu item with meat I do not eat. Room hot and no air conditioning.
Comment from Hotel Management
13 Sep 2024 by Johnny Skott - Salg- og Servicechef, Hotel Management
Dear Diane,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the inconveniences you encountered. Your experience is not reflective of the standards we strive to maintain, and we appreciate you bringing these matters to our attention.Room Cleanliness: We are sorry to hear that the cleanliness of your room was not up to expectations. We will address this with our housekeeping team to ensure that this does not happen again in the future. Please remember you are always welcome to contact reception, and they will remedy the situation.Maintenance Issues: We understand how the condition of the room's walls impacted your stay. Our maintenance team has been informed, and we will prioritize the necessary repairs. Dining Options: We regret that the limited menu options did not meet your dietary preferences. We do as a matter of fact offer a vegetarian or vegan alternative, as a matter of fact. I hope this was presented to you when you contacted the staff regarding your dietary preferences.Room Temperature: We apologize for the discomfort caused by the lack of air conditioning. We understand how this affected your comfort and will consider options to improve ventilation in the rooms.We value your feedback as it helps us improve our services. Please let us know if there is anything we can do to make your future visits more pleasant.Best regards,Johnny Skott
by A verified traveler
Posted 30 Jul 2021 on Hotels
by A verified traveler
Good stay…
Posted 20 Jul 2021 on HotelsVery good service.
by A verified traveler
Posted 14 Feb 2021 on Hotels
Comment from Hotel Management
6 Mar 2021 by Torben Larche , Hotel Management
Vi ville jo gerne have haft 10 stjerner, men må også indrømme at vores service ikke er som den plejer i disse coronatider.
Restriktionerne forbyder desværre mange af vores services.
by A verified traveler
A true gem!
Posted 1 May 2019 on HotelsWhat a great hotel. Beautiful setting, lovely staff and nice rooms. A true gem!
Comment from Hotel Management
2 May 2019 by Reception, Nilles Kro, Hotel Management
Dear guest,
Thank you for your kind feedback - We hope to welcome you again at Nilles Kro.
by A verified traveler
Posted 2 Nov 2018 on Hotels
Comment from Hotel Management
8 Nov 2018 by Freja, Receptionen, Hotel Management
Vi takker for din anmeldelse.
by A verified traveler
Nice and quite hotel
Posted 1 Oct 2018 on HotelsThe hotel was perfectly located some minutes from E45, arrived late and slept well after late arrival in a very quite and rural area. The room was nice and clean. Good breakfast and perfect service. Will stay at same location for my next trip as well.
Comment from Hotel Management
8 Nov 2018 by Freja, Receptionen, Hotel Management
Thank you for your time, and we are looking forward to welcome you at Nilles Kro again.
by A verified traveler
Posted 9 Oct 2016 on Hotels
by Margaret from Manchester England
Seeing family
Posted 9 Jun 2015 on HotelsNeed to invest in more supportive pillows
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Johnny Nør Skott - Salgs- og Servicechef, Hotel Management
Hej KimHvor er jeg glad for at se, at alt var lige som du håbede.Du er naturligvis altid velkommen en anden gang.
