Ratings based on 51 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2019
by A verified traveler
Posted 23 Apr 2019
Terrible water in the pool - murky. Noisy music all day round - cant relax.
Comment from Hotel Management
24 Apr 2019 by Nikolaus, Hotel Management
Dear anonymous, thank you for your valuable review here. I have to apologize for the pool experience, I even saw that on Sunday morning the pool wasnt 100% clean and had advised the one in charge to do an intense cleaning and changing of pool filter. That has been implemented right away.
The noise and music, yeah as you are not alone in a hotel and other guests have the right to enjoy too, now some have different understanding of enjoyment and like to chitchat and listen to a little music while hanging out at the pool.
If the music isnt to noisy we wont interfere, if the sounds are beyond 10pm are before 7am we definitely will stop that.
Cheers
by A verified traveler
Posted 10 Mar 2019
Ordered dinner with my hun and never got my dinner They forgot
Comment from Hotel Management
18 Apr 2019 by Nik, Hotel Management
why did you not just approach the restaurant staff?
They surely did not forget on purpose but maybe just felt hungry and saw your delicious food prepared in the kitchen. This can happen naman.
Joke only, no one would ever do that but really why not just talk???
by A verified traveler
Highly recommend!
Posted 7 Mar 2019 on HotelsPeople were fantastic, the bed was super comfortable, and the food at the restaurant was delicious! The only complaint is that it is far from most things and the dirt road at the end is pretty bumpy!
Comment from Hotel Management
12 Mar 2019 by Nik, Hotel Management
Elliot, thank you so much for your honest review at Hotels.com
Highly appreciated.
See you again
Recommended
for Getaway With Friendsby A verified traveler
Remote hotel, quiet area of Moalboal
Posted 19 Apr 2018 on HotelsThe hotel is in a remote location of Moalboal (about 15 minutes from the city center). A narrow, gravel road with many potholes connects the hotel with the main road (about 5 minutes drive). Note: There is nothing by the hotel at all. Tri-bikes are cheap to get to other areas of Moalboal if needed and most tour companies will pickup/drop-off at this hotel. The property is secure with gate access and a security guard.
The property of the hotel is a calm, quiet retreat if that's what you're looking for with hammocks to lounge in. There's a nice pool, that overlooks mangroves/water, but there is no usable "beach". To use wi-fi you must be in the lobby area, and during peak times (such as dinner) it was slow. The on-site restaurant did prepare good meals, but meal preparation takes some time depending on how many people are ordering at once. A major issue with the rooms is the water pressure (which may be an issue in the Moalboal area for other hotels as well).
The hotel staff did their best to accommodate to your needs and are friendly. They assisted us with booking a scuba/snorkel trip and a massage on-site.
by A verified traveler
Posted 23 Feb 2018 on Hotels
The resort is very remote and access to town was limited and cost money. Which wouldn’t have really mattered except that the food was really awful. We received raw chicken more than once and most of the time the food was cold or not fully cooked.
by A verified traveler from chicago
needs upgrade
Posted 9 Feb 2018 on Orbitzno soap or shampoo in the room. you have to ask the front desk. Front desk persons will not even say hi nor hello. Aircon too small and very noisy for the room. took 4 hrs to barely cool the entire room. Shower pressure is very minimal.
Comment from Hotel Management
17 Feb 2018 by nik, Hotel Management
thank you Monkey for your review. Maybe it would be nice if you relate the review to the room that you rented. Economy Room at 1000 Pesos per night, with Aircon, private bath room, 30 sqm bed room with queensize double bed, cabinet, terrace with seating, access to all amenities, free internet access in the restaurant area and around the pool.
You could have upgraded the room category you booked easily to have more comfort at a little higher cost. So ikaw lang upgrade next time dili kami
Cheers
by llord
Posted 9 Dec 2017 on Hotels
no wi fi tv
by John
Two days in Moal Boal
Posted 11 Nov 2017 on HotelsFirst off let me say that the staff was friendly and tried to be very helpful and accommodating where they could. In the 2 nights I stayed there I stayed in two different rooms. Both rooms were very clean but in the first room the ceiling fan was "in maintenance" (not working) and there was no hot water. We changed rooms and the 2nd room (which was also very clean) didn't have a means to keep the shower water from going into the rest of the bathroom. Consequently when we showered the entire floor got wet and the drain backed-up, we had to stand in a deep puddle of water to use the other parts of the bathroom. We told the management and they did unclog the drain. The resort is very far away from the town and the beach so transportation is required (the edge of the "beach" they are on is mangrove swamp and we didn't even attempt to swim in it). Still the resort is beautiful and a wonderful place for peace and quiet if you are there for meditation.
by Rachael
Peaceful hotel with lovely staff
Posted 2 Jun 2017 on HotelsAll of the staff working here were so sweet and fabulous! We were able to rent a motorbike and they helped anyway they could. The setting is very serene.
