Ratings based on 174 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Mar 2024 on Hotels
by A verified traveler
Posted 6 Jan 2024
My cabin was freezing. I would say this is an average hotel but you’re paying for the
Possibility of seeing the lights from your room. The food options weren’t great. There were too many families so that tempered the romance for a lot
Of the couples there. However, our guides
For the activities were phenomenal.
by A verified traveler
Posted 25 Nov 2023
Amazing and special place. Food is great, staff are friendly, experiences are fun. Wifi is the only thing I wish could improve.
by A verified traveler
Posted 25 Nov 2023
Staffs are so kind. But, they didn't answer for my question by email until my arrival.
by A verified traveler
Posted 20 Oct 2023
Aurora cabin was a likeable place to quiet down and if the weather permits, you’ll see the lights from your cabin.
But there was no curtains for day time and it feels very bright to be in the cabin to rest. The room service tablet wasn’t working and was never replaced with new ones.
When we went there, the snow was powdery and not good for any snow activities but after a frw days of snowing, there were snow mobile activities and we missed the chance as we didn’t know that it was available on the day. Would be nice if did the snow mobile.
Food was very delicious 👍
by A verified traveler
Posted 30 Sep 2023 on Hotels
by A verified traveler
Posted 4 Mar 2023
Simply fabulous
by A verified traveler
Posted 1 Mar 2023
Great place really well run. Super helpful and friendly staff.
We stayed 5 nights in Feb 2023 in cabin 17, which was great. Cabins 1 to 20 are at the northern most edge of the resort, so you have nice views north of trees and the aurora, and not looking at the backs of more cabins.
Top tip, there is a path not shown on the map from opposite cabin 17 direct to reception.
First morning we went to reception and arranged activities for every day with the super helpful staff there – snowmobiling, dog sledging, reindeer sleigh ride, and aurora lake trip, all of which were great fun.
Good views of the aurora from the warmth and comfort of our cabin when the clouds cleared. Views from the lake (and on route to the lake) were even better due to darker skies.
Thanx to Lancashire Matt for a great fun snowmobile ride along interesting back route paths on Lynx 600cc snowmobiles – they were pretty easy to drive, with no gears and lovely heated grips.
Dog sledging was with 5 dogs pulling, one person sitting in the sledge and the other driving / hanging on for dear life :-D Swapped driver and passenger half way. Lovely scenery, but very chilly, so I'd recommend wearing a ski mask.
Reindeer sleigh ride was nice and sedate, at walking pace, nicely wrapped up warm, again through nice scenery.
Transfer from and to airport was organised by the hotel for 70 Euros each way. Contact the resort in advance to request transfer. The office is not manned at weekends, so contact them in advance on
by A verified traveler
Posted 9 Feb 2023
by A verified traveler
Posted 11 Dec 2022
