Ratings based on 45 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2022 on Hotels
Comment from Hotel Management
19 Sep 2022 by Simon Le Cossec, General Manager, Hotel Management
Dear Mr. Hathaway,Many thanks for taking the time to share your recent experience about Ultima Gstaad on Expedia.I am delighted to receive this great rating from you and cannot wait to welcome you again in the mountain village of Gstaad.Warm Regards,
by A verified traveler from Alpharetta
Posted 4 Sep 2022
by A verified traveler
Posted 3 Jul 2022
Friendly staff
Comment from Hotel Management
4 Jul 2022 by Simon Le Cossec, General Manager, Hotel Management
Dear Mr. Nasser,
Thank you so much for your kind review.
Be sure that I will share your words with my team, as there is no best motivation for an excellent service than your compliments.
I sincerely hope to welcome you soon.
Warm Regards,
by A verified traveler
Posted 20 Aug 2021 on Hotels
Felt like home away from home
by A verified traveler
Perfect stay
Posted 6 Jun 2021 on HotelsHigh end chalet
Comment from Hotel Management
19 Aug 2021 by Simon Le Cossec General Manager, Hotel Management
Dear Ultima Guest,
I am glad to know that you have enjoyed the stay with us and you appreciated the structure and the style of our hotel.
I look forward to welcoming you back at our hotel, for offering you a new Ultima experience.
Kind Regards,
Simon Le Cossec
General Manager
by A verified traveler
One of a kind stay
Posted 5 Jun 2021 on HotelsAmazing service & fabulous spa
Comment from Hotel Management
11 Jun 2021 by Simon Le Cossec, General Manager, Hotel Management
Dear Guest,
I would like to thank you for your valuable comment. I am honored to read that you have enjoyed our hotel, the service provided by our team and the Ultima facilities, including our Spa.
I hope to be welcoming you back to our hotel and offer you a new unforgettable Ultima memory.
Sincerely,
Simon Le Cossec, General Manager
by A verified traveler
Excellent Stay!
Posted 2 Jun 2021 on HotelsVery attentive staff, amazing facilities with the spa out of this world. Superb stay with gorgeous mountain views.
Comment from Hotel Management
8 Aug 2021 by Simon Le Cossec General Manager, Hotel Management
Dear Ultima Guest,
I would like to thank you for your positive feedback and for your compliments towards our team.
I am delighted to know that we have exceeded your expectations and please know that I will be more than glad to welcome you back soon.
Kind Regards,
Simon Le Cossec
General Manager
by A verified traveler
Posted 2 Jun 2021 on Hotels
by A verified traveler
Relaxing in Gstaad
Posted 22 May 2021 on HotelsIt was a lovely long weekend in a beautiful hotel. The staff was super friendly and helpful. Would definitely recommend this place to stay on your trip to Gstaad.
by A verified traveler
A family treat to remember
Posted 29 Apr 2021 on HotelsI enjoyed an awesome stay with my 3 teenage kids at the Ultima. We fell in love with the hotel the moment we entered the reception - truly a jewel! It is so stylish but still very homey and the rooms are absolutely amazing. Having stayed at many nice 5-star hotels, the Ultima is quite unique in the sense that you get a fantastic blend of luxury, design and chalet chic. It even has its own, posh cinema room which we liked a lot. Also the spa and pool area is really breathtakingly beautiful. The gym is rather small but the equipment top notch allowing for a variety of workouts. The Ultima is super clean and very well maintained and the staff very competent and client focused. Unfortunately we couldn't try the restaurant as it is closed between winter and summer season but it goes without saying that we will be back for another unforgettable treat at this great place!
Comment from Hotel Management
6 May 2021 by Simon Le Cossec, General Manager, Hotel Management
Dear Christoph,
Thank you for your wonderful review.
I am delighted to know that you and your family had a wonderful experience with us and that you enjoyed not only the service offered by our team, but also appreciated our design and facilities, especially our cinema and Ultima Spa.
Moreover, our hotel’s perfect maintenance and cleanliness are key factors in the excellency of the service Ultima stands for, therefore I highly appreciate your compliment regarding these very important aspects.
Looking forward to welcoming you back and offering you a new unforgettable Ultima treat.
Kind Regards,
