Ratings based on 173 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Lovely property and great staff. There is a bus stop near by and they also help shuttle you to the Gstaad train stop. They have a lot of small touches that you don’t find often these days (like in room breakfast option, water and nuts upon arrival. Would stay again for sure!
Comment from Hotel Management
22 Oct 2024 by Amina Matti, Hotel Management
Dear Anam, Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our hote. We're glad that the small details, made your stay even more special.We would be thrilled to welcome you back again in the future!Warm regards from Gstaad, Amina Matti
by A verified traveler
Posted 12 Sep 2024
Lovely spot in Gstaad - very friendly service and great location
Comment from Hotel Management
17 Sep 2024 by Amina Matti, Hotel Management
Thank you very much for your kind review! We are very happy that you felt so comfortable with us.We would be happy to host you again soon.Warm regards from Gstaad, Amina Matti
by A verified traveler
Posted 8 Aug 2024 on Hotels
The hotel is so cute and quaint. Great for families. Staff is very friendly and helpful. Highly recommend. Short walk to town.
Comment from Hotel Management
13 Aug 2024 by Familie Matti, Hotel Management
Thank you very much for your visit and the kind review!
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Amina Matti, Hotel Management
Thank you very much for your very kind review! We are very pleased that you enjoyed your stay with us so much.
by A verified traveler
Posted 28 Jun 2024
Amazing, cozy hotel
Comment from Hotel Management
2 Jul 2024 by Familie Matti, Hotel Management
Ganz herzlichen Dank für Ihren Besuch und die freundliche Bewertung!Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben und wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen. Herzliche Grüsse aus GstaadAmina Matti und Familie
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
2 Jul 2024 by Amina Matti, Hotel Management
Thank you very much for your visit and the kind review!
by A verified traveler from Bronx
Posted 28 May 2024
Family owned property and was it wonderful! Relaxing! The staff was amazing! The spa was amazing! The restaurant was delicious! Near everything!
Comment from Hotel Management
4 Jun 2024 by Amina Matti, Hotel Management
Thank you so much for choosing the Arc-en-ciel and for taking the time to leave us such a detailed and kind review. We are insanely pleased to hear that you felt so comfortable with us and that you enjoyed your stay in Gstaad.As a family-run business in the third generation, it is very important to me that the philosophy of my grandparents is passed on to our guests, and it is very nice to hear that this was the case for you. We wish you all the best and hope to see you next time!Sunny greetings, Amina Matti and family
by A verified traveler
Posted 15 Apr 2024
One of the best hotels I’ve ever stayed at. Quiet, rooms are large, staff are accommodating, fantastic breakfast, great restaurant. Would highly recommend
Comment from Hotel Management
23 Apr 2024 by Amina Matti, Hotel Management
Thank you very much for your compliments! We are very pleased that you enjoyed your stay with us and that you liked the restaurant.We are happy to pass on your compliments to our team.
by A verified traveler
Definitely recommend this hotel
Posted 6 Apr 2024 on HotelsGreat hotel, great staff, friendly, great location
Comment from Hotel Management
9 Apr 2024 by Familie Matti, Hotel Management
Thank you for choosing the Arc-en-ciel for your stay in Gstaad. The compliments as well as the 10* are a great pleasure for us. :-)
by A verified traveler from Lucerne (Switzerland)
Posted 10 Mar 2024
The hotel is very charmant. Clean, elegant and next to the cable car.
Comment from Hotel Management
12 Mar 2024 by Amina Matti, Hotel Management
Dear Roberto, Thank you very much for your compliments! We are very pleased that you enjoyed your stay with us.Best regards, Matti family
