Ratings based on 27 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Mar 2019 on Hotels
Comment from Hotel Management
12 Apr 2019 by AlpenParks Sonnleiten, Hotel Management
Sehr geehrter Herr Lars! Vielen Dank für das Feedback! Wir hoffen, Sie haben schöne Zeit in Saalbach verbracht. Wir würden uns sehr freuen, Sie in Zukunft in unserem Hotel nochmal begrüßen zu dürfen!
5 out of 5
by A verified traveler

Great new property with views

Posted 2 Mar 2019 on Hotels
Amazing views. Brand new property. Great breakfast. Free on site parking in garage. Friendly and helpful staff.
Comment from Hotel Management
12 Apr 2019 by AlpenParks Sonnleiten, Hotel Management
Dear Mr. John, thank you for your friendly feedback. We are happy, that you enjoyed your time in Saalbach. Hope to see you again!
5 out of 5
by A verified traveler

Posted 24 Feb 2019
Comment from Hotel Management
12 Apr 2019 by Alpenparks Sonnleiten, Hotel Management
Dear Anonymous! Thank you for your feedback! Hope to see you again!
5 out of 5
by A verified traveler from Cambridge

Posted 24 Feb 2019
Visited here in February for a family skiing holiday, staying half-board. The main slope into Saalbach (with Turm 6er & Kohlmaisbahn lifts) is directly accessible from the hotel after a short 1-minute walk. The hotel is well maintained; our room had 1 bedroom and sofabed, there was more than enough space for a family of 4. A sauna in the bathroom was an unexpected bonus. Breakfast was fantastic, lots of choices and excellent coffee. Plenty of choice for evening meals, the food was of high quality and there was a relaxed family atmosphere. The staff were very helpful.
Comment from Hotel Management
12 Apr 2019 by AlpenParks Sonnleiten, Hotel Management
Dear Mr. M_Sims! Thank you for your friendly feedback. We are happy, that you enjoyed your stay in our hotel. We hope to see you again! Kind regards, AlpenParks Sonnleiten Team
5 out of 5
by A verified traveler

Posted 24 Feb 2019
Comment from Hotel Management
12 Apr 2019 by AlpenParks Sonnleiten, Hotel Management
Dear Anonymous! Thank you for your feedback! We would be happy to welcome you again in our hotel in the future.
5 out of 5
by A verified traveler

Posted 24 Feb 2019
Visited here in February for a family skiing holiday, staying half-board. The main slope into Saalbach (with Turm 6er & Kohlmaisbahn lifts) is directly accessible from the hotel after a short 1-minute walk. The hotel is well maintained; our room had 1 bedroom and sofabed, there was more than enough space for a family of 4. A sauna in the bathroom was an unexpected bonus. Breakfast was fantastic, lots of choices and excellent coffee. Plenty of choice for evening meals, the food was of high quality and there was a relaxed family atmosphere. The staff were very helpful.
Comment from Hotel Management
12 Apr 2019 by AlpenParks Sonnleiten, Hotel Management
Dear Anonymous! Thank you for your friendly feedback. We are happy, that you enjoyed your stay in our hotel. We hope to see you again! Kind regards, AlpenParks Sonnleiten Team
2 out of 5
by A verified traveler

Disappointing hotel.

Posted 16 Jan 2019 on Hotels
We had booked 2 studio apartments for our family holiday. The apartments are spacious, well maintained and clean. The hotel has a storage area for ski equipment, and has a laundry room for use by guests. However, there are several drawbacks to the hotel. It is located at the top of a hill and is about a 1.5 km walk from the village centre. There are no shops/cafes nearby. There is no spa/wellness area/indoor pool. If you want to relax in a jacuzzi after a day on the slopes--book elsewhere. The hotel's restaurant is not available for those with self-catering units. We were told that it's reserved for guests on half board. The website boasts a deli where purchases can be made. It does not exist. Although the units are described as suitable for 2-4 persons, you have to pay for bedding for extra persons at 16 euros per night. If you want to use the laundry room(and did not carry your own washing powder), you can purchase liquid pods from the front desk at 20 euros per wash. The front desk staff are unfriendly and unhelpful and lack peoples' skills.
Comment from Hotel Management
20 Jan 2019 by Rezeption Birgit, Hotel Management
Dear Raziya - we regret that you could not enjoy your holidays. But please stay fair ! .... we are not located on the top of a hill .. but next to the skislope - that is what our skiing guests prefer and expect - we are not located in the center of Saalbach (but the location is well discribed on our website) We do offer apartements with private sauna - we never communicated that we offer a spa/wellness/jacuzzi area. Extrabeds are worldwide charged with extra costs .. espacially when the guest change every second day ... The restaurant is definitly open for all hotel guests - in case we are fully booked guests with prebooked halfboard enjoy the privilege of a reserved table! But you could have reserved a table the other day. - sorry but we charge EURO 2,00 per wash - not 20,00! Friendlyness and helpful: Maybe we should mention that you got a benefit of a late checkout without extra charge or that we refunded the skiticket for free when your daoughter/friend found out the skiing is not their sport?
5 out of 5
by A verified traveler

Posted 5 Jan 2024
Einen wunderschönen Urlaub
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 30 Sep 2020
Wirklich toll! Neues, modernes Apartmenthotel mit allem was man braucht. Wir hatten das Hotel ohne Verpflegung gebucht und uns selbst versorgt. Dafür war im Zimmer alles mehr als ausreichend vorhanden. Das Hotel ist super gelegen, wir hatten einen tollen Ausgangspunkt, um mit den Liften in die Berge zu fahren. Durch die Jokercard in der Nebensaison sogar gratis. Dazu der erste Schnee in diesem Jahr dort. Traumhaft. Der beheizte Pool draußen und die Sauna im Zimmer sowie die kostenlose Tiefgarage haben es rund gemacht. Toll - wenn auch kein Schnapper.
Comment from Hotel Management
30 Sep 2020 by AlpenParks Team, Hotel Management
Vielen Dank für das tolle Feedback! Auch wir freuen uns wieder auf Ihren Besuch! Ihr AlpenParks Team
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