Ratings based on 11 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tasmania
Posted 25 May 2019
Very comfy room and bed, good location and great beer especially during happy hour. I would stay here again if I'm ever back in Sapa.
Recommended
for Everyoneby A verified traveler from uk
Posted 28 Mar 2017
Pros: views and excellent restaurant
Cons: ability of staff to speak any English
Location: Walk, go up the cable car and walk some more
Stunning views and slightly out of the centre of Sapa, so away from the terrible noise and building site which is the rest of the town
Recommended
for Everyoneby A verified traveler from Sydney
Beautiful hotel, great location
Posted 12 Feb 2017We had a great stay at the Hill Station Boutique Hotel, Sapa. Manu was very kind to us, we had arrived from the overnight train to Lao Cai at 5.30am, and after the 1 hour bus trip got to the hotel at around 7am. He had previously arranged for an early check in which was great, so we were able to unload our luggage, shower and get ready for our first day in Sapa.
The restaurant downstairs has an extensive menu of food, definitely a fan of the local Vietnamese soup that goes with rice (chanh?), as well as different flavoured rice wine.
Manu also allowed us to have a late check out the following day, as our train back to Hanoi wasn't under 8.45pm.
We highly recommend the hotel, beautiful rooms, a super super comfortable bed, and a 5 minute walk to the city centre chapel.
by Thirlestane
Disappointing stay - could be so much better
Posted 31 Dec 2015 on HotelsThis 3 room hotel is the unloved step-child of a decent restaurant.
Essentially the design of the restaurant, and the rooms, is excellent. But it is obvious that management is focused on the restaurant at the expense the accommodation.
During our 3 night stay there was no housekeeping except for a change of towels - not acceptable at this price point. We highlighted the issue to the Polish manager but he seemed uninterested.
On the plus side, the local staff are very kind and friendly. Also the views are excellent, if not as good as the neighbouring hotels.
by A verified traveler
A welcome and inviting refuge
Posted 7 Nov 2015 on HotelsFantastic bed and helpful staff combined with a fantastic restaurant. The staff understood our needs and were consistently high quality and flexible in their approach. The room was well appointed with a fantastic bed and wonderful view of the surrounding mountains. The attention to quality and local ingredients and lifestyle were apparent everywhere.
by A verified traveler
Posted 30 Sep 2015 on Hotels
by A verified traveler from Hanoi, Vietnam
Ok Hotel - Poor Service
Posted 17 Aug 2015
Pros: The cushions in the restaurants are made of hemp yarn...very original.
Cons: customer service.
Location: trekking in the rice fields.
Awkward checkin. The reception would not confirm my reservation. I insisted that I had an expedia reservation, but they would not check it in their records. Seemed easy enough, and they were by no means busy, having only 3 rooms in the whole hotel. Nevertheless, they gave me a key to a room.
They also wouldn't take any passport or id card from me. I had no idea if I was at the right hotel or my stay was being registered, since no information was exchanged. Very weird.
Getting a wifi password was also a long and arduous affair. I asked them to write it down or type it in my phone so I can see it, but the receptionist wouldn't do it. They would type it in the blind mode on my phone, but refused to let me see it. So I had to bring every one of my devices for them to enter the password?
Wifi signal is little to non-existent in the rooms. It's quite good in the lobby and restaurant.
I also had dinner at the their restaurant. They forgot one of our dishes, but charged us for it. I pointed this out, and they corrected it. The dinners there are not cost-effective. It looks good, but you leave hungry. I also tried the rice wine taster set. Some explanation about what we were tasting would seem appropriate in this occasion, especially since they were selling the rice win as take away gifts in the lobby, but the staff had no interest in that sort of engagement with customers.
The view from the room is partly blocked by the next building, so you don't get the grand view of the fields.
by hj from 한국
샤워도중 물이안나옴
Posted 2 May 2017 on Hotels조식, 숙소위치, 뷰는 좋았으나 샤워도중 물이안나옴. 전체적인 관리가 안되고있는듯함. 직원들의 태도도 그닥 좋지않았음
by Ole Henrik from Oslo
Perfect
Posted 25 Jul 2016 on Hotelsnice room
Very good breakfast and dinner
by A verified traveler
Posted 8 Jun 2016 on Hotels
