Ratings based on 72 Verified Reviews

4.4 out of 5
83% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Breakfast average (room for improvements) and slight change of dishes would be great.
5 out of 5
by A verified traveler from Arverne

Posted 10 Nov 2024
Staff are very friendly and helpful.
5 out of 5
by A verified traveler

Posted 25 Sep 2024
I have stayed in numerous spots in South PAUL this is the best. It is centrally located and you can walk to everywhere easily. And the rooftop bar is exceptional and offers an unparalleled view of the amphitheater stadium and the city.
4 out of 5
by A verified traveler from Houston

Posted 28 May 2023
In historic area, walkable to most sites, numerous food choices Refurbished adequately for historical bldg, staff super helpful and polite, breakfast is modest. Would recommend.
5 out of 5
by A verified traveler

Perfect spot for our purposes.

Posted 15 Mar 2023 on Hotels
We stayed one night at the BB Hotel Sapa on our way back from a mountain home stay. The hotel was very comfortable and located perfectly for our purposes. We had a good night’s sleep with no complaints.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2020 on Hotels
4 out of 5
by A verified traveler

Posted 30 Jan 2020
Perfect location, Staff are very pleasant, breakfast is good.
Comment from Hotel Management
5 Feb 2020 by Tri, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

Very central, close to many things

Posted 26 Oct 2019 on Hotels
What I love about bb hotel was the bed and all the pillow was so good quality, the staff of the hotel more than welcome you. The location was perfect. We definitely be back if we back to sapa.
Comment from Hotel Management
28 Oct 2019 by The Hotel Management, Hotel Management
Dear Valued Guest, Thank you for choosing us and I am delighted you had such an enjoyable experience. It was a pleasure to read that you found my team to be helpful and engaging. Once again, thank you and I look forward to welcoming you back in the near future. Best regards,
4 out of 5
by A verified traveler

Posted 19 Apr 2019 on Hotels
Comment from Hotel Management
21 May 2019 by TRAN THUY (Ms) Sales Executive, Hotel Management
Dear Mr/Ms Christopher, Thank you for your positive comments about your recent stay at The Ann Hanoi. We are truly delighted to see that you enjoyed the attentive service the team provided as well as the facilities of the hotel. We all look forward to having another opportunity to welcome you in the not too distant future to enjoy more facilities that we have to offer.
5 out of 5
by A verified traveler

A hotel highly recommended!

Posted 26 Dec 2018 on Hotels
My family loved BB hotel. It is very spacious and comfortable. The breakfast setting and food are comparable to a 5 star hotel. The hotel staff are very responsive. Some construction was in progress in front of tbe hotel and noises çould be heard during our visit.
Comment from Hotel Management
1 Jan 2019 by Deputy General Manager, Hotel Management
Dear Ms. Kim, Thank you very much for your kind support and good comment. The local government has upgraded the town road and streets so far so the noise is beyond of our control. Apart from this, I hope that you had an enjoyable stay with us. Wishing you a Happy New Year 2019! Yours sincerely, Phạm Tuan Dung Deputy General Manager
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