Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Overall, we enjoyed our stay but we had a medical emergency that could’ve been handled better. The staff needs to be more educated, trained and prepared for situations like this. We wasted the first couple hours of emergency by being misguided about clinics in the vicinity.
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 24 Dec 2024
Clean and excellent service
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 23 Dec 2024
My girlfriend and I loved this resort!!! The pool villa is absolutely beautiful and the service was top tier!!! We initially only booked for 1 night(for our anniversary) but we loved the service so much we decided to leave our main accommodations early and stay at the resort for the remainder of our trip. Room service was phenomenal and quick and the staff was extremely friendly and accommodating.
My only gripe was that I noticed the villa didn't really have any way to keep out mosquitos and other small insects due to the multiple entrances and pool access. They also gave us some complimentary sticky rice and fruit, but I wish they provided it to us after we checked in because we arrived a few hours after our initial check in and saw that the food had been sitting out for a while and didn't trust to eat it.
As far as the area, I didn't get to explore a lot during the day but there is an amazing gelato stand that is open fairly late and tastes amazing! I also noticed a night market that's maybe a 10min walk away and looked very packed, but otherwise there wasn't much in the way of things to do or see that is within walking distance.
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 13 Dec 2024
Been there many times and totally love it- it never disappoints.
by A verified traveler
Posted 9 Dec 2024
We LOVED our stay!! The location is perfect, it is 10 minutes from the airport which was super nice after a long flight. The resort is within walking distance of the beach - right across from it. There is a 7/11 and a money exchange within a few minutes walk from the resort.
We stayed in the Pool Villa which was even better in person! It felt super private. Breakfast was included in our stay and tasted amazing. Dewa is a great resort!
Comment from Hotel Management
2 Jan 2025 by Permporn Wilaipornsawai, Hotel Management
Dear Ceren,Thank you for your kind words! We’re so happy to hear that you enjoyed the breakfast during your stay. It’s wonderful to know that it added to your overall experience. We take great pride in offering a delicious and varied breakfast selection to start the day off right.We hope to welcome you back again soon, and thank you for choosing to stay with us!Tastefully Yours, Permporn Wilaipornsawai (Perm)Executive Chef
by A verified traveler from Ruthin
Posted 3 Dec 2024
No complaints, helpful staff and average value for money.
Comment from Hotel Management
12 Dec 2024 by Jack MO'RAIS, Hotel Management
Dear Alun,Thank you for sharing your feedback regarding your recent stay at Dewa Phuket Resort & Villas. We’re pleased to know that our team’s helpful service met your expectations during your visit.We also appreciate your candid comments about the value for money. We strive to continuously enhance the experiences we offer, and your feedback serves as a helpful guide for us. On your next visit, we invite you to explore our Private Pool Villas such as Garden Pool Villas and Grand Pool Villas, which provide an exceptional blend of privacy and luxury. Additionally, you might enjoy a rejuvenating experience at our Lime Leaf Spa and indulge in the culinary delights at our Terrace Grill, which offers fresh and flavorful dining options.We hope to have the pleasure of welcoming you back in the future for an even more rewarding stay.With Warm Regards,Your Dewa Family
by A verified traveler
Posted 26 Nov 2024
Amazing hotel that is close to the airport. It has easy access to the beach and plenty of restaurants nearby. The rooms need updating and they need to provide more water bottles. Breakfast spread is limited.
