Ratings based on 567 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The beachfront villa is well-maintained and clean. The hotel staff is very polite and helpful. Breakfasts are decent. A big plus is the daily cleaning of the room and terrace. I recommend it.
Comment from Hotel Management
27 Nov 2024 by Tom, Hotel Management
Dear Klaudia,Thank you for sharing your positive experience! We are thrilled to hear you enjoyed your stay at our beachfront villa and appreciated the efforts of our team in maintaining cleanliness and providing great service. We take pride in our staff's dedication to making your stay comfortable and worry-free. Your kind words about our breakfast and daily housekeeping are greatly appreciated. It's our goal to consistently deliver superior service and your comments are very important to us. We are looking forward to welcoming you back in the near future.Best Regards,Hotel Team
by A verified traveler
Posted 20 Nov 2024
The view was the only thing worthwhile here. The facility is very outdated and looks rundown. Most of the wooden structures outdoors have been infested with termites. I found a dozen dead ants in my hot chocolate one day. The private pool offers no privacy and the general area is a tourist trap. I’d recommend staying at a cheap place and traveling to the beach.
Comment from Hotel Management
21 Nov 2024 by Tom, Hotel Management
Dear Satinder,Thank you for sharing your feedback. We truly regret that your experience with us did not meet expectations and we appreciate your candid remarks. Your observation concerning our facilities will certainly be taken to consideration as we are always looking for ways to improve. We're currently addressing the unwanted visitors and aim to maintain our wooden structures in a better fashion. We take pride in the privacy our pool usually offers, and we're sorry this was not your experience. Despite this, we're pleased to know you appreciated our stunning views. Your concerns have been noted and we hope to welcome you back in the future for a more satisfying stay.Best Regards,Hotel Team
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Tom, Hotel Management
Dear Blia,Thank you for rating us with a high score of 8/10! We are glad to learn you had a generally positive experience with us. Nevertheless, we would appreciate any specific feedback that can help us improve our services and facilities. Your insights are invaluable in helping us meet your expectations better during your next visit. We look forward to welcoming you back for an even better experience.Best Regards,Hotel Team
by A verified traveler
Posted 6 Nov 2024
Lovely, quiet place to stay. Food and drinks were great. We found a lot of trash on the beach and our shower room looked like not a lot of effort was put into building it.
Comment from Hotel Management
7 Nov 2024 by Tom, Hotel Management
Dear Amanda,Thank you for taking the time to share your feedback, we're delighted you enjoyed our food and drinks, as well as the serene ambience of our place. However, we're sorry to hear about the state of the beach and shower room, as we constantly strive to maintain our facilities and cleanliness, and your comments will be invaluable in helping us improve further. We've already begun to look into these matters for swift rectification, and on your next visit, we're confident you'll see improvements. We look forward to welcoming you back soon!Best Regards,Hotel Team
by A verified traveler
Posted 26 Oct 2024
All the staff were very friendly and helpful! The view is beautiful !! Really clean property and felt comfortable during our stay.
Comment from Hotel Management
28 Oct 2024 by Tom, Hotel Management
Dear Megan,Thank you for your stellar review. We're thrilled to hear our staff made you feel welcomed and our cleanliness standards met your expectations. On top of that, we're pleased our stunning view was something you enjoyed. We strive to ensure all guests have a comfortable stay and it's fantastic to know we achieved this during your visit. We look forward to welcoming you back for another top-notch experience soon!Best Regards,Hotel Team
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Tom, Hotel Management
Dear Mollie,Thank you for the perfect rating! We're thrilled to know you had an exceptional visit, and while we regret not having your detailed feedback, your rating speaks volumes. We continually strive to enhance our guest experience and your evaluation assists us in that endeavor. We hope to provide another 5-star experience on your next visit!Best Regards,Hotel Team
by A verified traveler from Princeton
Posted 16 Sep 2024
Nice place
Comment from Hotel Management
20 Sep 2024 by Tom, Hotel Management
Dear Curtis,Thank you for your outstanding rating and kind words. We're thrilled to learn that you found our hotel to be an excellent and nice place. Our team is continuously striving to offer superior experiences and your compliments serve as great encouragement. We understand there is always room for improvement and assure you that we are committed to providing a flawless stay for our guests. We hope that you'll choose to stay with us again in the future.Best Regards,Hotel Team
by A verified traveler
Posted 26 Aug 2024
We spent 11 lovely days here. It was a beautiful resort with wonderful people running it. Food was great, private beach was the best and we loved our private pool cabana. Perfect location if you have a car, which we did. So peaceful and relaxing. We will definitely return for another visit.
Comment from Hotel Management
27 Aug 2024 by Tom, Hotel Management
Dear Tiana,Thank you for taking the time to share your delightful experience with us. It's fantastic to know that you enjoyed our beautiful resort, tasty food, and the private beach. Your comfort and satisfaction are our top priorities, and we're thrilled that you loved our private pool cabana. We appreciate your recommendation regarding having a car for the optimal location. We are always striving to give our guests the most relaxing and enjoyable stay possible. Looking forward to welcoming you back for another peaceful visit.Best Regards,Hotel Team
by A verified traveler
Posted 23 Aug 2024
Property was very nice, quiet, private beach. Service to get face clothes was a challenge. First, there was none in the room, when I called front desk, it took 2 days to receive, and I had to call back to remind them to bring
Comment from Hotel Management
26 Aug 2024 by Tom, Hotel Management
Dear Valued Guest,We appreciate the time taken to provide feedback on your recent stay. We're thrilled to hear you appreciated our peaceful locale and private beach. Your experience with the availability of face cloths is regrettable, and we assure you that this is not indicative of the high standard of service we aim to provide and steps have been taken to avoid such inconveniences in the future. It would be our delight to welcome you back on your next trip, aiming to provide a more seamless experience of our services.Best Regards,Hotel Team
by A verified traveler
Great spot with amazing views.
Posted 1 Jul 2024 on HotelsThe pool and beach were amazing. A quiet isolated spot to finish our Thailand vacation. There are restaurants at Naithon Beach a 10-15 walk away. But there is no shoulder to the road there. Breakfast very good. Restaurant also good. Lots of stairs and very little cover from rain from room to restaurant/lobby. Umbrellas provided.
Comment from Hotel Management
2 Jul 2024 by Tom, Hotel Management
Dear Tim,Thank you for the thoughtful review and the perfect rating. We are delighted you enjoyed the stunning views and amenities. We appreciate your feedback regarding the walk to Naithon Beach. Safety of our guests is our top priority and we're currently exploring better access solutions. We're also looking into optimizing our rainy day provisions. It's wonderful to hear that you enjoyed our food service. Your satisfaction is important to us and we promise to continue making your stays comfortable and joyful. Please come again soon to enjoy more of our serene location and top-notch service.Best Regards,Hotel Team
