Ratings based on 220 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024
Clean and safe
by A verified traveler
Posted 2 Aug 2024
Everything were amazing
by A verified traveler
terrible
Posted 3 Jul 2024 on Hotelsthe stuff at the restaurant was very rude. I will never stay that hotel.
by A verified traveler
Posted 24 Mar 2024
Best place to stay in Rzeszow
Comment from Hotel Management
12 Apr 2024 by Aleksandra Łazarz, Hotel Management
Dear Richard! Thank you for choosing our hotel and spending your time to leave us feedback. We hope that next staying will be just as wonderful as this time. Hope to see you soon!
by A verified traveler
Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
12 Apr 2024 by Aleksandra Łazarz, Hotel Management
Thank you for choosing our hotel and spending your time to leave us feedback. We hope that next staying will be just as wonderful as this time. Hope to see you soon!
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler from junction city
Posted 10 Oct 2023
Clean
by A verified traveler
Good with minor issues
Posted 23 Aug 2023 on HotelsBetter than expected. However, as at 8 am on Sunday morning I didn’t open the room for cleaners then the room was never cleaned when I came back late in the evening. Who wants his/her room cleaned at 8 am on Sunday? Don’t they respect that people can sleep even on Sunday morning a bit later?
Otherwise, English command of staff (except cleaners), greeting people, room was cozy, bed was great, parking was fine, free complimentary drink, breakfast had even real fruit, but why always bacon, sausage etc. Nobody there to make omelette. Didn’t get the idea of omelette station. Am I the cook there? Wi-Fi worked well.
Comment from Hotel Management
10 Oct 2023 by Ewelina Kozak, Hotel Management
Dear guest, Thank you for your review,However housekeeping department is working from Monday till Sunday between 8:00am -4:00pmIn each room you can find a D&D door hanger with Do not disturb information for cleaners.We will pass all information to F&B manager to keep our guest pleased over their stay.Kind regards, Reception
by A verified traveler
Posted 22 Feb 2023
Comment from Hotel Management
23 Mar 2023 by Ewelina Kozak, Hotel Management
Dear guest, Thank you for your review We looking forward to see you in the future Kind regards, Reception
by A verified traveler
Cigar used for womans party
Posted 13 Nov 2022 on HotelsIm a cigar smoker abd chose this hotel to relax and have a cigar but to my amazement to lounge was book for a woman event no smoking i may add. Why i ask the lounge used for this when an area could have been used in the bar lounge area.
Comment from Hotel Management
14 Nov 2022 by Karol, Hotel Management
Dear Djemal,thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest. I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future.Kindest regards,KarolFront office manager48 725 885 813karol.szyszka@hgi.rzeszow.pl
