Ratings based on 95 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Unusual historic hotel with exceptionally friendly staff
by A verified traveler
Posted 1 Aug 2024
The food in the restaurant was amazing. The spa is a MUST when you stay in this castle. Small town with amazing welcoming people.
by A verified traveler
Posted 16 Jul 2024
by A verified traveler
Posted 16 Jul 2024
Couldnt sleep all night guven the massive army party going on on sunday night until 5 an ( including fireworks at midnight).
by A verified traveler
Lovely!
Posted 6 Jul 2024 on HotelsWonderful place. Seriously reccomend.
by A verified traveler from Cathedral City
Posted 30 Jun 2024
by A verified traveler
Posted 3 Jun 2024
Food so,so not a 4 star hotel ,pour housekeeping!!!
Comment from Hotel Management
28 Jun 2024 by Iwona, Hotel Management
Dear Mark,Thank you for sharing your opinion. We are sorry to hear that we did not meet your expectations during your stay at our hotel. We are committed to ensuring a high standard of cleanliness and comfort for all our guests.Please accept our apologies for the cleaning shortcomings. We immediately took action to improve the quality of cleaning services. We have conducted additional training for our staff and introduced additional cleanliness checks to ensure this does not happen again.We want every guest to feel comfortable with us, so please contact our reception if you have any problems during your stay. We are here to help you and respond to any comments immediately.We hope that you will decide to give us another chance and visit us again to see how our services have improved. Thank you for your understanding and we look forward to your next stay.Yours faithfully,IwonaHotel Manager
by A verified traveler
Posted 10 Oct 2023
Amazing time would recommend .
by A verified traveler from Cambridge
Posted 24 Aug 2022
Excellent spa facilities including bread sauna and flotation therapy. Friendly and accommodating staff. Away from crowded Mikołajki resort town, with small boardwalk and town beach steps from the hotel.
by A verified traveler
Posted 22 Aug 2022
