Ratings based on 895 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
What can i say? We love this place! Rooms always clean and warm, staff always friendly and peacocks always hungry! We will be back again very soon.
by A verified traveler
Posted 10 Dec 2024
Yet another great stay at the Castle. Rooms always warm and clean. Staff always friendly. Fantastic grounds and of course, peacocks!
Comment from Hotel Management
11 Dec 2024 by Izzie , Hotel Management
Thank you for your great score and feedback. We hope to see you again in the future!
by A verified traveler
Posted 28 Nov 2024
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Comment from Hotel Management
2 Dec 2024 by Izzie , Hotel Management
Thank you for your great score! We hope to welcome you again in the future!
by A verified traveler
Posted 27 Nov 2024
Interesting building but no atmosphere of welcome. Tired rooms my bedroom / bathroom smelt of drains. bathroom whilst very nice to look at smelled moldy and took 20 mins to get any amount of hot water as it trickled out. Bedroom was large but carpet worn. Very long walk to room in strange basement area. Did not feel very safe. Bed was lumpy. Restaurant pricey and average. Grounds and views are beautiful but hotel lacks any warmth. Ruthin lovely hill town worth visiting
Comment from Hotel Management
2 Dec 2024 by Izzie , Hotel Management
Thank you for your feedback! I will ensure to forward this onto management to ensure they are made aware. We hope to welcome you again in the future!
by A verified traveler
Posted 24 Nov 2024
Fabulous place loved our weekend there and would return
Comment from Hotel Management
2 Dec 2024 by Izzie, Hotel Management
Thank you for your great feedback! We hope to welcome you again in the future!
by A verified traveler
Posted 19 Nov 2024
Always a fabulous stay at the Castle. Warm rooms. friendly staff and hungry peacocks!
Comment from Hotel Management
2 Dec 2024 by Izzie , Hotel Management
Thank you for your great feedback! We hope to welcome you again in the future!
by A verified traveler from Brough
Posted 14 Nov 2024
Great hotel and helpful staff members. We stayed in the Prince of Wales Suite which was lovely, had a couple of issues but were resolved by hotel staff. We would stay here again.
Comment from Hotel Management
18 Nov 2024 by Izzie , Hotel Management
Thank you for your great feedback and lovely comments! We hope to see you again in the future!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Izzie , Hotel Management
Thank you for your great score! We hope to see you again in the future!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Izzie , Hotel Management
Thank you for your great review! We hope to see you again soon.
by A verified traveler
Posted 28 Oct 2024
Great place, went as a single person and got the usual small room with no view. But I'm used to that!
Comment from Hotel Management
29 Oct 2024 by Izzie , Hotel Management
Thank you for your review. We do hope to welcome you again soon
