Ratings based on 894 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2024
5 out of 5
by A verified traveler

Posted 12 Sep 2024
Easy to deal with
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Fine for work or for a night away.
3 out of 5
by A verified traveler

Posted 26 Aug 2024
Ladies at the front desk were not happy to deal with, you loose your key they charge you $80 to have the security come out, this I find to be not a good service.. I was there for 3 days 2 nights never had any beds made or no fresh towels just wouldn’t stay there again..
Comment from Hotel Management
27 Aug 2024 by Hunter Gateway Motel, Hotel Management
Hi Murray, Sorry to hear you did not enjoy your stay. The 80.00 charge for security to come out is only after hours if you have lost your key, if you were charged within our operating hours or due to a faulty key please contact us so we can have this error fixed for you. We do offer a room servicing when guest request this the day prior so we can advise the house keeping accordingly however, due to privacy reasons this is not something automatically provided. You would have to request this service. This is not a charged service. Regards
5 out of 5
by A verified traveler

Posted 19 Aug 2024
Very clean and comfortable
Comment from Hotel Management
22 Aug 2024 by Hunter Gateway Motel, Hotel Management
Hi Cassandra,Thank you for the lovely review, we hope to see you again soon!
4 out of 5
by A verified traveler

Posted 10 Aug 2024
Tea and coffee no biscuits
Comment from Hotel Management
15 Aug 2024 by Hunter Gateway Motel, Hotel Management
Hi Jillian,Thank you for the review! Your room should of been stocked with biscuits and I am very sorry that occured. I have passed this onto housekeeping management.
4 out of 5
by A verified traveler

Posted 21 Jul 2024
Comfortable and clean.
Comment from Hotel Management
22 Jul 2024 by Hunter Gateway Motel, Hotel Management
Hi Natasha,Thank you for the great review!
5 out of 5
by A verified traveler

Posted 20 Jul 2024
Comment from Hotel Management
15 Aug 2024 by Hunter Gateway Motel, Hotel Management
Hi Michelle,Thank you for the great review, hope to see you again soon!
5 out of 5
by A verified traveler

Posted 20 Jul 2024
Comment from Hotel Management
15 Aug 2024 by Hunter Gateway Motel, Hotel Management
Hi Justin,Thank you for the lovely review!